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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Simple, easy and reliable service

5
I used 118 Money for a loan and found the application process to be straightforward and easy to follow. The online system was clear, and I received a decision fairly quickly, which helped when I needed the money without too much delay. That said, it’s important to pay attention to the interest rates and overall repayment terms, as they can be quite high depending on your situation. While the service itself was efficient and reliable, I’d recommend making sure you fully understand the total cost before committing. Overall, a convenient option if you need access to funds quickly, but best used with careful planning. Reviewed on: 20th April 2026

Fast is very big help thank you and l hope goes...

5
Fast is very big help thank you and l hope goes well this experience Reviewed on: 20th April 2026

Great company, easy to use apps, great communication...

5
Great company, easy to use apps, great communication and overall customer service Reviewed on: 20th April 2026

Excellent firm

5
Had no problems with 118. Customer service always there to help. Great app Reviewed on: 20th April 2026

Affordable monthly costs, can control payments throu...

5
Affordable monthly costs, can control payments through the app Reviewed on: 20th April 2026

Amazing service

5
I’ve never had any issues whilst using. Staff are friendly when you need to soak to them and they always try their best to help. Reviewed on: 20th April 2026

Easy and transparent

5
A real genuine and easy experience that is fair and transparent Reviewed on: 20th April 2026

Poor customer service

1
I had an offer but the application couldn’t go through and they did nothing to solve the issue, after all they made the offer! Reviewed on: 20th April 2026

Quick process

5
Quick process and instant yes or no Reviewed on: 20th April 2026

Until today i have only good words to say, tks to he...

5
Until today i have only good words to say, tks to help me. Reviewed on: 20th April 2026

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