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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Informative helpful keep you updated

Informative helpful keep you updated Reviewed on: 15th April 2025

Very quick and easy application money transferred qu...

Very quick and easy application money transferred quickly, easy to use app Reviewed on: 15th April 2025

Very quick and attentive, would recommend

Very quick and attentive, would recommend Reviewed on: 15th April 2025

A good experience, right on time, very friendly, pro...

A good experience, right on time, very friendly, prompt, very quick response Reviewed on: 15th April 2025

Easy and stress free,very straightforward and clear...

Easy and stress free,very straightforward and clear instructions.Everything was explained and my full understanding was fully checked Reviewed on: 15th April 2025

Very good efficient and secure and great customer se...

Very good efficient and secure and great customer service Reviewed on: 15th April 2025

Absolute life saver.

Absolute life saver. Brilliant process, so easy. Thank you so much! Definitely recommend Reviewed on: 15th April 2025

Amazing support

The team at 118 118 money are incredibly helpful along every step of the journey. You are always kept in the loop. The application process is very straightforward and is actioned in super quick time. I’d highly recommend Reviewed on: 15th April 2025

Easy and quick!

Easy applications and excellent customer service Reviewed on: 15th April 2025

Excellent all rounder

The rates are really good. Excellent app to keep an eye on your spending. Customer service are really easy to deal with. Also being excepted is really simple and quick turn around Reviewed on: 15th April 2025

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