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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1809 reviews)

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4.90

Based on 1,809 reviews, last reviewed 1st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Absolute life saver.

Absolute life saver. Brilliant process, so easy. Thank you so much! Definitely recommend Reviewed on: 15th April 2025

Amazing support

The team at 118 118 money are incredibly helpful along every step of the journey. You are always kept in the loop. The application process is very straightforward and is actioned in super quick time. I’d highly recommend Reviewed on: 15th April 2025

Easy and quick!

Easy applications and excellent customer service Reviewed on: 15th April 2025

Excellent all rounder

The rates are really good. Excellent app to keep an eye on your spending. Customer service are really easy to deal with. Also being excepted is really simple and quick turn around Reviewed on: 15th April 2025

118 118 Money provide excellent customer service.

118 118 Money provide excellent customer service. Supportive and communicative, offering a plethora of solutions to a variety of financial needs. Reviewed on: 15th April 2025

A Great Service

Very easy to apply and got a fast decision and money was transferred into my account .in all a great service Reviewed on: 15th April 2025

Fast and easy application.

Fast and easy application. It took me few minutes to complete the application and my application was accepted quickly, although my credit score was low. Thanks 118118. Reviewed on: 15th April 2025

Very fast application!

Very fast application! Uncomplicated forms! Helped me many times Reviewed on: 15th April 2025

Very easy and straightforward to deal with staff on...

Very easy and straightforward to deal with staff on the phone are great and the app is so easy to use Reviewed on: 15th April 2025

When first signed up it was with the minimum of fuss.

When first signed up it was with the minimum of fuss. Efficient, easy to understand and no hassle. Reviewed on: 15th April 2025

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