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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1809 reviews)

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4.90

Based on 1,809 reviews, last reviewed 1st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Getting my loan sllnd 118 118 where so helpful...

Getting my loan so easy and 118 118 where so helpful and I got the money very fast absolutely brillant company Reviewed on: 15th April 2025

Fast and Friendly Services

I was treated with the kindest regards by the 118 118 team, who understood what I needed then concluded the required checks within very few minutes then made very fast approval and followed up to make sure that I received my funds in full. Reviewed on: 15th April 2025

Fantastic customer service.

Fantastic customer service. Information is very clear. Everything is done in a timely fashion Reviewed on: 15th April 2025

I using then for couple of years,very good customer...

I using then for couple of years,very good customer service Reviewed on: 15th April 2025

Easy to apply for and speedy delivery of money into...

Easy to apply for and speedy delivery of money into account. Very competitive rates. Would definitely apply for another if it was required Reviewed on: 15th April 2025

Easy to apply, prompt payment, easy to talk to someo...

Easy to apply, prompt payment, easy to talk to someone when needed Reviewed on: 15th April 2025

Excellent service and really friendly

Excellent service and really friendly Reviewed on: 15th April 2025

Very easy and quick, thank you.

Very easy and quick, thank you. All done online so not spoken to customer services. Reviewed on: 15th April 2025

Easy to apply,and really easy to use app

Easy to apply,and really easy to use app Reviewed on: 15th April 2025

Great service instant decision.

Great service instant decision. Funds transferred nearly instantly Reviewed on: 15th April 2025

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