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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Poor customer service

I had an offer but the application couldn’t go through and they did nothing to solve the issue, after all they made the offer! Reviewed on: 20th April 2026

Quick process

Quick process and instant yes or no Reviewed on: 20th April 2026

Until today i have only good words to say, tks to he...

Until today i have only good words to say, tks to help me. Reviewed on: 20th April 2026

Very fast transaction money in my account straight a...

Very fast transaction money in my account straight away Reviewed on: 20th April 2026

App not helpful for changing bank details, called cu...

App not helpful for changing bank details, called customer services who apparently changed info, they hadn't and then messaged to say payment wasn't received, difficult to explain over the phone what I had previously asked, was eventually sorted Reviewed on: 20th April 2026

Easy to deal with, fast procedure

Easy to deal with, fast procedure Reviewed on: 20th April 2026

Brilliant service very professional

Brilliant service very professional Reviewed on: 20th April 2026

Really easy to get a loan.

Really easy to get a loan. Super fast decision. Reviewed on: 20th April 2026

Very good and quick would recommend

Very good and quick would recommend Reviewed on: 20th April 2026

Good easy and quick service.

Good easy and quick service. App really easu to navigate. Reviewed on: 20th April 2026

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