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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Excellent card and loan - very pleasant and helpful...

5
Excellent card and loan - very pleasant and helpful staff 10 out of 19 Reviewed on: 20th April 2026

Very reliable and helpful and polite in all areas an...

5
Very reliable and helpful and polite in all areas and understanding Reviewed on: 20th April 2026

Easy to apply for and quick decision

5
Easy to apply for and quick decision Reviewed on: 20th April 2026

Excellent company would recommend

5
Fast application, quick decision and the app is easy to understand. Can’t fault 118118 on any aspect. Reviewed on: 20th April 2026

I found the loan rate very good for someone like mys...

5
I found the loan rate very good for someone like myself who doesn’t have a great rating. Very fair and transparent Reviewed on: 20th April 2026

Reliable and fast responses always helpful and sorte...

5
Reliable and fast responses always helpful and sorted issues straight away Reviewed on: 20th April 2026

Quick and Easy

5
It was a quick and easy application and approval process. In no time I had the money in my account and ready to use. The repayments are flexible and as advertised with no unexpected surprises Reviewed on: 20th April 2026

Questionable lending practices

1
Questionable lending practices, offering top up loans at Christmas time? Find me anyone struggling with the cost of living who wouldn’t accept. Reviewed on: 20th April 2026

Easy, straightforward and very efficient.

5
Easy, straightforward and very efficient. Good service all round. Would recommend. Reviewed on: 20th April 2026

Came to me recommended very quick easy

5
Came to me recommended very quick easy process not stressful at all Reviewed on: 20th April 2026

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