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118 118 Money: Personal loan reviews

4.90
Based on 1,809 reviews, last reviewed 1st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Very quick and easy and simple to use didn’t have to...

5
Very quick and easy and simple to use didn’t have to wait long for the money to be in my account Reviewed on: 15th April 2025

Quick turnaround

5
No problems. Simple process. Easy to do. Quick outcome. No worries. Reviewed on: 15th April 2025

Very easy to navigate and money was in bank very qui...

5
Very easy to navigate and money was in bank very quickly me was a great rate I got also, highly recommend to anyone who is after a short term loan. Reviewed on: 15th April 2025

Urgent Car Repair - 118 to the rescue

5
I unfortunately had a large Car Repair Bill and just did not have the money in order to fix my Car. 118 made it so easy, I had my money within 1 hour of the Application and my Car repair headache was gone! Reviewed on: 15th April 2025

Excellent.

5
Very good. Very easy to understand statements and payment schedules. Reviewed on: 15th April 2025

I have both a credit card and a loan through 118 118.

5
I have both a credit card and a loan through 118 118. Customer service is impeccable. App runs smoothly. All transactions run smoothly. Excellent all round. Reviewed on: 15th April 2025

No Fuss Application

5
No fuss in application. Easy to fill in. Great that 118 118 looked at my ability to pay my Credit Card promptly and offered me the loan. Made me feel like a valued customer Reviewed on: 15th April 2025

Loan review

5
Applying for the loan was easy and simple and fast payed out Reviewed on: 15th April 2025

Excellent and brilliant and very helpful

5
Excellent , Good, Brilliant and very supportive Reviewed on: 15th April 2025

The experience was wonderful.

5
The experience was wonderful. Good luck in the future. Reviewed on: 15th April 2025

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