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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Excellent.

Very good. Very easy to understand statements and payment schedules. Reviewed on: 15th April 2025

I have both a credit card and a loan through 118 118.

I have both a credit card and a loan through 118 118. Customer service is impeccable. App runs smoothly. All transactions run smoothly. Excellent all round. Reviewed on: 15th April 2025

No Fuss Application

No fuss in application. Easy to fill in. Great that 118 118 looked at my ability to pay my Credit Card promptly and offered me the loan. Made me feel like a valued customer Reviewed on: 15th April 2025

Loan review

Applying for the loan was easy and simple and fast payed out Reviewed on: 15th April 2025

Excellent and brilliant and very helpful

Excellent , Good, Brilliant and very supportive Reviewed on: 15th April 2025

The experience was wonderful.

The experience was wonderful. Good luck in the future. Reviewed on: 15th April 2025

It was fast decision quick and money in bank straigh...

It was fast decision quick and money in bank straight away Reviewed on: 15th April 2025

Compassionate, Sleek and Dignified

At a moment of great need 118 118 Money came to my rescue. They made it possible for me to pass through a situation that was dire for me. being in a situation that would not allow me to borrow from high street bank, I will be forever grateful to 118 118 Money. Their rates are not burdensome. Their customer service is sleek, and dignified. Reviewed on: 15th April 2025

One of the easiest loan applications ever, super qui...

One of the easiest loan applications ever, super quick transfer too, I would recommend to everyone. Reviewed on: 15th April 2025

Fast help when you need

Very helpful and that takes out the stress of an urgent situation. Reviewed on: 15th April 2025

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