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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4599 reviews)

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4.88

Based on 4,599 reviews, last reviewed 8th May 2026

253400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

GREAT SUPPORT

APPLYING WAS SIMPLE AND VERY HEPFUL TEAM ON THE PHONE Reviewed on: 20th April 2026

Always been helpful when needed.

Always been helpful and quick in response when needed. Reviewed on: 20th April 2026

Very streamline application and user friendly experi...

Very streamline application and user friendly experience. Reviewed on: 20th April 2026

Empathy and more...

Changing payment dates , missed direct debits , late payments all swiftly and compassionately dealt with by informed and empathetic staff. Reviewed on: 20th April 2026

Reliable help when the need arises

Reliable help when the need arises Reviewed on: 20th April 2026

Very good communication and verry happy to help

Very good communication and verry happy to help Reviewed on: 20th April 2026

Easy approval, but the app is kind of useless

Easy approval, but the app is kind of useless Reviewed on: 20th April 2026

Very stressful to get a loans anyway thank you

Very stressful to get a loans anyway thank you Reviewed on: 20th April 2026

Easy, quick and everyone is very helpful

Easy, quick and everyone is very helpful Reviewed on: 20th April 2026

Good clear service and easy communication.

Good clear service and easy communication. The app is clear and easy to use too - which makes a difference! When I have had to speak with someone at 118118 they have been courteous and informed - thank you. Reviewed on: 20th April 2026

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