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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Excellent service and communication

Excellent service and communication Reviewed on: 20th April 2026

Excellent

Great company had no problems everything simple and easy Reviewed on: 20th April 2026

118 118 was very quick to respond and the whole proc...

118 118 was very quick to respond and the whole process went very smoothly, and the repayment amounts very affordable. Will be recommending to friends and family. Reviewed on: 20th April 2026

GREAT SUPPORT

APPLYING WAS SIMPLE AND VERY HEPFUL TEAM ON THE PHONE Reviewed on: 20th April 2026

Always been helpful when needed.

Always been helpful and quick in response when needed. Reviewed on: 20th April 2026

Very streamline application and user friendly experi...

Very streamline application and user friendly experience. Reviewed on: 20th April 2026

Empathy and more...

Changing payment dates , missed direct debits , late payments all swiftly and compassionately dealt with by informed and empathetic staff. Reviewed on: 20th April 2026

Reliable help when the need arises

Reliable help when the need arises Reviewed on: 20th April 2026

Very good communication and verry happy to help

Very good communication and verry happy to help Reviewed on: 20th April 2026

Easy approval, but the app is kind of useless

Easy approval, but the app is kind of useless Reviewed on: 20th April 2026

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