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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Excellent service

Everything you need to know is put in front of you, quick decision, immediate money transfer Reviewed on: 15th April 2025

I have been a customer of 118 for a few years it's e...

I have been a customer of 118 for a few years it's excellent customer service I have a personal loan as well as a credit card and will have for many years to come highly recommended Reviewed on: 15th April 2025

Quick, easy and helpful!

Quick, easy and helpful! Rates are reasonable as well which is great. Reviewed on: 15th April 2025

1118 the top in uk best amazing company and easy onl...

1118 the top in uk best amazing company and easy online and I interduce my freind to work with it very nice Reviewed on: 15th April 2025

Great Team At 118 118 Money

I have a credit card and a loan off 118 118 money and if you need any help off them, their customer service team are excellent. Reviewed on: 15th April 2025

Best Loan Service

I’ve taken out two separate loans with 118 over the past 2 years and each time they have offered me great APR, on a couple occasions I have had to phone them up to delay a repayment and that was never an issue and the customer service team are all so lovely. I highly recommend their services. Reviewed on: 15th April 2025

Good choice

Good choice really good communication and easy app to use!! Really happy with 118 118 Money!! Reviewed on: 15th April 2025

Quick and simple to use.

Quick and simple to use. I have never had a problem, and the app is easy to use. Reviewed on: 15th April 2025

Highly recommended

Customer service was really quick and easy to connect! 5 stars for 118 118 Reviewed on: 15th April 2025

Happy client

Excellent service, quick and easy to use. Application was very straightforward. I would thoroughly recommend it. Reviewed on: 15th April 2025

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