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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Interest

4
A little bit high interest , generally it's not bad Reviewed on: 11th April 2026

Very good, advanced notice that the money is leaving...

5
Very good, advanced notice that the money is leaving my bank and the option to pay back quickly Reviewed on: 11th April 2026

Needed emergency help with money and 118 dealt with...

5
Needed emergency help with money and 118 dealt with it quickly had the money in my account in 10 minutes Reviewed on: 11th April 2026

Friendly staff and always polite to customers

5
Friendly staff and always polite to customers Reviewed on: 11th April 2026

A True Lifesaver!

5
I can honestly say this has been the best experience I’ve ever had with a loan provider. From start to finish, everything was smooth, quick, and stress-free. The approval process was incredibly easy, which made a huge difference for me during a time when I really needed support. What stood out the most is their excellent customer service. The team is always fast to respond, and no matter the issue, they handle it quickly and professionally. Every time I’ve reached out, they’ve been helpful, polite, and genuinely supportive. It feels like they actually care and want to help, not just provide a service. Their rates are very reasonable, and I really appreciate how flexible the payment options are. Being able to manage repayments in a way that suits me has taken a lot of pressure off. They always seem to have a solution, no matter the situation, which gives me real peace of mind. I’ve never felt stuck or unsupported. Overall, I highly recommend them to anyone looking for a reliable, efficient, and customer-focused loan provider. They’ve truly exceeded my expectations! Reviewed on: 11th April 2026

They don’t judge you and try to help you first

5
They don’t judge you and try to help you first Reviewed on: 11th April 2026

Easy, fast and friendly service

5
Applying for loan with 118 118 was pretty easy and fast. I would recommend getting a loan from them to anyone who needs it. Reviewed on: 11th April 2026

Easy to apply immediately i had the money in my acco...

5
Easy to apply immediately i had the money in my account Reviewed on: 11th April 2026

Quick and easy to find and apply for.

5
Quick and easy to find and apply for. Nice and simple, no complications and done in no time. A Quick check and it was approved. Reviewed on: 11th April 2026

basic needs

4
The needed help when required for Reviewed on: 11th April 2026

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