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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Fast application approval

I was accepted by my first application and I got the loan in my account very fast Reviewed on: 15th April 2025

Information was easy to read and accessible

Information was easy to read and accessible Reviewed on: 15th April 2025

Very quick and easy process.

Very quick and easy process. Customer service is really good and staff are polite Reviewed on: 15th April 2025

118118 really came through for me

Needed a loan quickly and 118 118 really came through excellent customer service and even better speed in which the money came through. Overall, I'm very pleased. Reviewed on: 15th April 2025

Professional customer service, quick process to apply.

Professional customer service, quick process to apply. Fully recommend to the friend, due clearly informed due the apply process. Reviewed on: 15th April 2025

Fast experience and everything I needed was done pro...

Fast experience and everything I needed was done professionally Reviewed on: 15th April 2025

Amazing, Fast helpful and efficient

Fast, helpful and efficient. The app is easy to follow. Reviewed on: 15th April 2025

Very good to you use this app for the personal...

Very good to you use this app for the personal uses Reviewed on: 15th April 2025

Excellent, I have been offered loan.

Excellent, I have been offered loan. Customer service are excellent. Reviewed on: 15th April 2025

Don’t wait try 118

Great service , easy to use website and given answer straight away if eligible for a loan or not . I’ve recommended this to my friends and family if they need help for house improvements or unexpected costs that has arisen etc also easy monthly repayments which are very helpful Reviewed on: 15th April 2025

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