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118 118 Money: Personal loan reviews

4.88
Based on 4,594 reviews, last reviewed 1st May 2026
252900% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

It was easy to set up, and easy to pay... It was easy to set up, and easy to pay back Reviewed on: 1st May 2026
Cornelia 's avatar
Cornelia

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4594)

They been so helpful with getting things approved an...

5
They been so helpful with getting things approved and set up, great online tools and fantastic customer service. Reviewed on: 21st April 2026

Very good excilent I really enjoyed connecting with...

5
Very good excilent I really enjoyed connecting with you. If I need help again, I will ask again. Reviewed on: 21st April 2026

I was offered a loan increase, filled out the form a...

4
I was offered a loan increase, filled out the form and when I got to the final page after clicking accept loan the icon just kept spinning reading application processing for over 10 minutes before I gave up Reviewed on: 21st April 2026

Easy to apply, simple and effective.

5
Easy to apply, simple and effective, really quick. Clear and precise instructions on how to proceed with loan applications and confirmation of payment dates. Also gives a sufficient amount of notice before a payment is due and not a last minute case which is good. Reviewed on: 21st April 2026

Brilliant

5
Fantastic experience easy to use and very helpful Reviewed on: 21st April 2026

Easy to arrange and clear terms.

5
Easy to arrange and clear terms. I would highly recommend. Reviewed on: 21st April 2026

Supportive, and rewards good payment management, ver...

5
Supportive, and rewards good payment management, very helpful Reviewed on: 21st April 2026

Easy to deal with very straight forward and everythi...

5
Easy to deal with very straight forward and everything explained clearly Reviewed on: 21st April 2026

Smooth, efficient and great service

5
Smooth, efficient and great service Reviewed on: 21st April 2026

when I needed help only 118 118 helped me without an...

5
when I needed help only 118 118 helped me without any questions Reviewed on: 21st April 2026

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