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118 118 Money: Personal loan reviews

4.90
Based on 1,809 reviews, last reviewed 1st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

easy to apply and quick response.

5
easy to apply and quick response. Money came in minutes Reviewed on: 15th April 2025

I recommend !!

4
The money came in quick and they treated me well. Thank you guys !! Reviewed on: 15th April 2025

Great customer service always there to help

5
Great customer service always there to help Reviewed on: 15th April 2025

It was a quick and efficient process.

5
It was a quick and efficient process. Reviewed on: 15th April 2025

Its amazing , Easy , Provisional

5
Its amazing , Easy , Provisional Reviewed on: 15th April 2025

Have not had any issues

5
Have not had any issues, apart from the name being incorrect when I try to use chat. Reviewed on: 15th April 2025

So brilliant service really hope

5
So brilliant service really hope Reviewed on: 15th April 2025

Very easy to apply, lots of updates, quick and money...

5
Very easy to apply, lots of updates, quick and money deposited straight away Reviewed on: 15th April 2025

So unbelievably easy to do anything!

5
So unbelievably easy to do anything! Everyone has been lovely to speak to, automated systems help for people who have a busy life and overall it was, and still is a pleasant experience! Reviewed on: 15th April 2025

QUICK AND EASY PROCESS, wasnt left waiting for answe...

5
QUICK AND EASY PROCESS, wasnt left waiting for answers and the funds come through quickly, reminders on payment dates etc so you never miss a payment. Reviewed on: 15th April 2025

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