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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1809 reviews)

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4.90

Based on 1,809 reviews, last reviewed 1st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Interest rates a bit high but fair

Interest rates a bit high but fair Reviewed on: 15th April 2025

It is very easy to go through steps, they explain ev...

It is very easy to go through steps, they explain everything very well and are also considerate of your circumstances change Reviewed on: 15th April 2025

118 Money has the best customer service and understo...

118 Money has the best customer service and understood my situation and unlike other lenders came up with a fair loan that would help me in my situation Reviewed on: 15th April 2025

Fantastic service helped me massively when I was in...

Fantastic service helped me massively when I was in debt Reviewed on: 15th April 2025

Very quick and easy.

Very quick and easy. Well explained. Reviewed on: 15th April 2025

Great quick service, I had money in my account in le...

Great quick service, I had money in my account in less then 30 min since started my application Reviewed on: 15th April 2025

My loan was quick and easy to get.

My loan was quick and easy to get. Reviewed on: 15th April 2025

Swift and easy application process

Swift and easy application process, I spoke with them following application and they were friendly and knowledgable Reviewed on: 15th April 2025

I asked for a settlement fee for my loan, I pay the...

I asked for a settlement fee for my loan, I pay the ammount asked for, but they said they had to pay me £10 back first which would take between 2 and 24 hours to receive that was 7 days ago and have contacted them 3 times now and got different stories each time also the app is showing i still owe £7.99 which wont go to zero until I get the £10 back, its now looking like they are going to say i have missed a payment even though ive paid the money they asked for!!!! Reviewed on: 14th April 2025

Easy quick and great service, friendly and helpful

Easy quick and great service, friendly and helpful Reviewed on: 20th February 2025

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