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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Very easy to apply, lots of updates, quick and money...

5
Very easy to apply, lots of updates, quick and money deposited straight away Reviewed on: 15th April 2025

So unbelievably easy to do anything!

5
So unbelievably easy to do anything! Everyone has been lovely to speak to, automated systems help for people who have a busy life and overall it was, and still is a pleasant experience! Reviewed on: 15th April 2025

QUICK AND EASY PROCESS, wasnt left waiting for answe...

5
QUICK AND EASY PROCESS, wasnt left waiting for answers and the funds come through quickly, reminders on payment dates etc so you never miss a payment. Reviewed on: 15th April 2025

Interest rates a bit high but fair

5
Interest rates a bit high but fair Reviewed on: 15th April 2025

It is very easy to go through steps, they explain ev...

5
It is very easy to go through steps, they explain everything very well and are also considerate of your circumstances change Reviewed on: 15th April 2025

118 Money has the best customer service and understo...

5
118 Money has the best customer service and understood my situation and unlike other lenders came up with a fair loan that would help me in my situation Reviewed on: 15th April 2025

Fantastic service helped me massively when I was in...

5
Fantastic service helped me massively when I was in debt Reviewed on: 15th April 2025

Very quick and easy.

5
Very quick and easy. Well explained. Reviewed on: 15th April 2025

Great quick service, I had money in my account in le...

5
Great quick service, I had money in my account in less then 30 min since started my application Reviewed on: 15th April 2025

My loan was quick and easy to get.

5
My loan was quick and easy to get. Reviewed on: 15th April 2025

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