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118 118 Money: Personal loan reviews

4.88
Based on 4,600 reviews, last reviewed 12th May 2026
253500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and efficient It was very easy to arrange the loan and apply. The results were instant and the money was in my account within minutes. Reviewed on: 12th May 2026
Kimberley M's avatar
Kimberley M

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4600)

The only company that helped when I needed it...

5
The only company that would help me when I needed it the most Would definitely recommend communication is great and also offered me another Loan in case I needed it Reviewed on: 11th April 2026

The rates are very competitive and the process was s...

5
The rates are very competitive and the process was seemless Reviewed on: 11th April 2026

Comfortable to pay and i need more credit limit

5
Comfortable to pay and i need more credit limit Reviewed on: 11th April 2026

Easy and reliable, this really helped me out.

5
Easy and reliable, this really helped me out. Would definitely recommend, repayments are affordable I would definitely use again. Reviewed on: 11th April 2026

My experience was absolutely fantastic really friend...

5
My experience was absolutely fantastic really friendly and so easy to get my loan sorted and they keep me updated all the time Reviewed on: 11th April 2026

Fast transfer perfect

5
It was deposited very quickly and the interest was low. Reviewed on: 11th April 2026

118 helped me with my dream!

5
I needed a loan to build some stables and 118 provided me with a reasonable monthly repayment schedule and the funds I needed to make my dream happen. I needed to change the date of my repayment due to a car issue depleting what I had put by. Customer services were great and they helped me sort this out quickly and easily. Would 100% recommend. Reviewed on: 11th April 2026

Really Positive Experience

5
I’ve had a really positive experience with 118 118 Money. The application process was straightforward and quick, and I appreciated how clearly everything was explained from the start—no hidden surprises. What stood out most was how supportive and transparent they are compared to other lenders. The repayments are manageable, and the tools they provide make it easy to stay on top of everything. It genuinely feels like they’re trying to help customers improve their financial situation, not just lend money. Customer service has also been excellent—friendly, responsive, and helpful whenever I’ve had a question. Overall, a reliable and trustworthy option if you’re looking to rebuild your credit or need a loan with clear terms. Highly recommended! Reviewed on: 11th April 2026

Customer services have been really helpful with a qu...

5
Customer services have been really helpful with a queries I have had regarding taking out the initial loan and throughout the repayments the app is really easy to use and the whole experience has been easy Reviewed on: 11th April 2026

Very high Apr I'm not happy about this

3
Very high Apr I'm not happy about this Reviewed on: 11th April 2026

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