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118 118 Money: Personal loan reviews

4.88
Based on 4,600 reviews, last reviewed 12th May 2026
253500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and efficient It was very easy to arrange the loan and apply. The results were instant and the money was in my account within minutes. Reviewed on: 12th May 2026
Kimberley M's avatar
Kimberley M

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4600)

Very straightforward process, hassle free experience

5
Very straightforward process, hassle free experience Reviewed on: 11th April 2026

Very friendly and helpful staff.

5
Very friendly and helpful staff. They were quick to help with any problem. Everything was explained clearly. The money was deposited into my account almost immediately. I highly recommend them. Best regards, Pawel. Reviewed on: 11th April 2026

Great customer service always there to help if neede...

5
Great customer service always there to help if needed would recommend 100% Reviewed on: 11th April 2026

I'm happy costumer, i use credit card and...

5
I'm happy costumer, i use credit card and loan Reviewed on: 11th April 2026

Very professional company

5
Very professional value for your money Reviewed on: 11th April 2026

Great service always helpful when enquiring about ne...

5
Great service always helpful when enquiring about new offers Reviewed on: 11th April 2026

Great and helpful

5
Been helpful and great service would recommend to a friend and has helped me out Reviewed on: 11th April 2026

Quick and easy.

5
Quick and easy.Everything ia done on the phone less then 5 minutes. Reviewed on: 11th April 2026

Easy to deal with once I downloaded the app.

5
Easy to deal with once I downloaded the app. Reviewed on: 11th April 2026

Good service

5
Very good communication, app is very easy to use, app enables you to know exactly how much you still have outstanding Reviewed on: 11th April 2026

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