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118 118 Money: Personal loan reviews

4.88
Based on 4,600 reviews, last reviewed 12th May 2026
253500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and efficient It was very easy to arrange the loan and apply. The results were instant and the money was in my account within minutes. Reviewed on: 12th May 2026
Kimberley M's avatar
Kimberley M

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4600)

I was able to have the loan accepted and to have my...

5
I was able to have the loan accepted and to have my money Reviewed on: 7th April 2026

Excellent customer service

5
I have had payment issues paying through the app and customer service has been very helpful and understanding and patience Reviewed on: 6th April 2026

Personal loan offer

5
118 offers me personal loan straight away.as long as i pay my 118 credit card on time. I was surprised about the offer thank you 118 Reviewed on: 6th April 2026

Quick and efficient service .

5
Quick and efficient service . Have had loans before with 118 128 and always received excellent service Reviewed on: 6th April 2026

Highly recommend 118118 to anyone who needs a loan

5
Very happy with 118 118 helped me very quickly with a loan Reviewed on: 6th April 2026

Excellent experience and service i applied then imme...

5
Excellent experience and service i applied then immediately the was there in my account very happy thank you 118 118 Reviewed on: 6th April 2026

The best loan company

5
The best loan company, they have a good customer service Reviewed on: 5th April 2026

Interest ..

5
Very high interest . Never had to contact customer service Reviewed on: 5th April 2026

Simple well explained and easy to arrange

5
Simple well explained and easy to arrange Reviewed on: 5th April 2026

Great service online accessible good experience usin...

5
Great service online accessible good experience using appropriate applications. Reviewed on: 5th April 2026

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