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118 118 Money: Personal loan reviews

4.88
Based on 4,600 reviews, last reviewed 12th May 2026
253500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and efficient It was very easy to arrange the loan and apply. The results were instant and the money was in my account within minutes. Reviewed on: 12th May 2026
Kimberley M's avatar
Kimberley M

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4600)

Great and easy to use mobile app is easy

5
Great and easy to use mobile app is easy Reviewed on: 11th April 2026

Absolutely good for the purpose and need

5
Absolutely good for the purpose and best need Reviewed on: 9th April 2026

I am very satisfied with your service

5
I am very satisfied with your service Reviewed on: 9th April 2026

Efficient service

5
Efficient service was very quick and easy to set up and understood the terms, took a lot of anxiety away for me Reviewed on: 8th April 2026

It's very good service, which is providing everythin...

5
It's very good service, which is providing everything 8n the best way possible Reviewed on: 8th April 2026

Loan to me

4
It’s not great that we can’t adjust payment on the first payment and pay more to get less interest charges on the loan, however your service is very good and fast im sure I could have easily done that myself if I emailed customer support. Reviewed on: 8th April 2026

Good so far .

4
Good so far . Straightforward and clear of the products that are offered Reviewed on: 7th April 2026

Highly recommend!

5
When spoken to staff they have always gone above and beyond to help me during these difficult times. Staff have been very friendly. The app also gives you everything you need. Highly recommend to friends and family. By far the best loan finance I have come across. Quick and easy! Reviewed on: 7th April 2026

Hassle free journey to obtaining a personal loan.

5
Hassle free journey to obtaining a personal loan. Everything was clearly set out so I knew what the terms were and what my payments would be before committing. Would recommend to anyone looking for a personal loan Reviewed on: 7th April 2026

Very good experience with my loan.

5
Very good experience with my loan. Reviewed on: 7th April 2026

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