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118 118 Money: Personal loan reviews

View other 118 118 Money products
4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b
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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

5stele

5
Kxkxkxjxjxjxjxjxjxjxjxjxjxjxjcjcjxjcixjx Reviewed on: 30th January 2019
Calin Ilea's avatar
Calin Ilea

Very nice

5
Is good service at all And I like this account Reviewed on: 30th January 2019
Ardian's avatar
Ardian

Very good

5
Very good for my ,very good for transfer bank Reviewed on: 30th January 2019
Titita's avatar
Titita

Awesome!

5
The best online bank,Moneze! I haven't the best experience whit them. They are correctly and have good offerts. Reviewed on: 30th January 2019
Laura-Elena Cimpoiesu's avatar
Laura-Elena Cimpoiesu

Very good

5
Is the best , i am glead to have the posibiliti to work whit them Reviewed on: 30th January 2019
Tinu Gabriela Masalina's avatar
Tinu Gabriela Masalina

Good condition

5
It's a good company, and I trust when I send the money Reviewed on: 18th January 2019
Gheorghe Cerchez's avatar
Gheorghe Cerchez

High fees but great customer service

5
Easy access to money but excessive APR fees. Reviewed on: 6th November 2018
joeharvey's avatar
joeharvey

Avoid!

1
Easy enough to get the loan, but when I paid it off early in full, the trouble began! First they didn’t update their systems to reflect that the loan was settled (In fact my account is £20 in credit). Although, when I called up they acknowledge that it is. They finally update after 3 weeks and 4 phone calls later. However, they update it incorrectly and now say that I’m in debt to the tune of £1,200 and 2 payments behind! I have called up a total of 6 times and although, on their end, my account is showing as settled I get 2 texts a day and emails threatening my credit rating with a default due to my “arrears”! I’m sick and tired of dealing with this company, as it really shouldn’t be this hard to settle a debt with them. I have never had an experience like this with any other company. To this day they still can’t give any kind of time frame as to when they will resolve the issue. Never again. Avoid! Reviewed on: 31st August 2018
O.Gayle's avatar
O.Gayle

Good product

4
Good terms and loan duration is just perfect for me to repay it. Reviewed on: 4th August 2018
Wayne's avatar
Wayne

Near 100% APR

3
Why is this so expensive when banks charge a fraction of this cost? Disgusting rates. Reviewed on: 16th May 2018
HCCC's avatar
HCCC

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