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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

very good and reliable service

5
very fast and reliable and helpful the company sorts out your needs a.s.a.p Reviewed on: 3rd February 2017

great service!

5
it's very easy to apply, competitive rates, a great company with good customer service! Reviewed on: 24th December 2016

Great customer service

5
Very understanding company, there when you need help and support Reviewed on: 30th June 2016

Good and bad points

3
Best thing about them is that they accept bad credit applications which I was happy about but because of that the APR and interest are high which is normal for bad credit loans and the only bad thing i can say is that they charge an early repayment fee. May consider using again in the future. Reviewed on: 17th June 2016

Borrowed money was easy fast and simple . Can repay in adorable amounts overall very impressed

5
Borrowed money! Was easy fast and simple . Can repay in east affordable repayments . Overall very impressed ! Reviewed on: 16th June 2016

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