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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (4601 reviews)

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4.89

Based on 4,601 reviews, last reviewed 13th May 2026

253600% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Was helpful and fair and gave me a loan when others... Was helpful and fair and gave me a loan when others wouldn't even though my credit score is good Reviewed on: 13th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4601)

Excellent customer service very easy service to use.

Excellent customer service very easy service to use. Fast efficient service Reviewed on: 2nd April 2026

Great site for loans

Easy website approved in minutes Reviewed on: 2nd April 2026

Easy application and value for money

Easy application and value for money Reviewed on: 1st April 2026

Good and excellent communication.

Good and excellent communication. Straight forward eligibility evaluation Reviewed on: 1st April 2026

Very good service on the spot I get loan 2K

Very good service on the spot I get loan 2K Reviewed on: 1st April 2026

Never had a problem with 118118, always supportive a...

Never had a problem with 118118, always supportive and helpful. Reviewed on: 1st April 2026

Since I have been with 118118 your customer service...

Since I have been with 118118 your customer service has been excellent for me I'm really happy with your excitement service Reviewed on: 1st April 2026

Easy to use and helpful quick decision

Easy to use and helpful quick decision Reviewed on: 1st April 2026

Experience has been good so far.

Experience has been good so far. Customer service is excellent and fast . Reviewed on: 1st April 2026

Great company fast payment easy communication

Great company fast payment easy communication Reviewed on: 1st April 2026

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