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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (4602 reviews)

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4.89

Based on 4,602 reviews, last reviewed 13th May 2026

253700% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Didn't take long at all easy from start to finish. Didn't take long at all easy from start to finish. The app is fantastic and easy to use very impressed with the service overall. Reviewed on: 13th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4602)

Very high interest rates.

Very high interest rates. Preys on desperation Reviewed on: 31st March 2026

Great communication.

Great communication. Great value for money. Great customer service with a fantastic focus on care. Reviewed on: 31st March 2026

Easy to use application and a very swift service

Easy to use application and a very swift service Reviewed on: 31st March 2026

Account is easy to set up and manage via the app.

Account is easy to set up and manage via the app. Clear rules and no hidden costs. Interest rate could be better, but that depends on credit score. Overall, would recommend and will continue using 118118 money services Reviewed on: 31st March 2026

Easy get money , nice and helpful

Easy get money , nice and helpful Reviewed on: 31st March 2026

Quick and easy and no hidden costs

Quick and easy and no hidden costs Reviewed on: 31st March 2026

Very easy to use.

Very easy to use. Decision in less then minute. Reviewed on: 31st March 2026

Very service

Very quick. The app is helpful so you can see what is your balance, text messages reminders when your payments are due Reviewed on: 31st March 2026

Quick easy and very helpful

Quick easy and very helpful. Money was straight in bank soon as i was accepted. Customer service very helpful if you need to speak to someone. Reviewed on: 31st March 2026

been ok so far improvements to the app are needed es...

been ok so far improvements to the app are needed especially to likelyhood of getting a new loan or top up one you have. bit more insights Reviewed on: 31st March 2026

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