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118 118 Money: Personal loan reviews

4.89
Based on 4,602 reviews, last reviewed 13th May 2026
253700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Didn't take long at all easy from start to finish. Didn't take long at all easy from start to finish. The app is fantastic and easy to use very impressed with the service overall. Reviewed on: 13th May 2026
Christine C's avatar
Christine C

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4602)

Great company to use for loans and credit cards, nev...

5
Great company to use for loans and credit cards, never had any issues and easy to find any required information Reviewed on: 30th March 2026

It was a pleasant one, staff were very helpful

5
It was a pleasant one, staff were very helpful Reviewed on: 30th March 2026

The application process was simple and the decision...

4
The application process was simple and the decision was quick. Reviewed on: 30th March 2026

I had very good experience woth my loan and credit c...

5
I had very good experience woth my loan and credit card as well Reviewed on: 30th March 2026

Great, I have used 118 for a while and highly recomm...

5
Great, I have used 118 for a while and highly recommend. Easy to get hold of customer service Reviewed on: 30th March 2026

I have had a wonderful experience money wa transferr...

5
I have had a wonderful experience money wa transferred quickly and there has been no fuss Reviewed on: 30th March 2026

my loan application from start to finish

5
so easy to fill out the application and a very fast answer for the agreement to go through and money into my account Reviewed on: 30th March 2026

I love 118 118 because they are Fast, effcient, with...

5
I love 118 118 because they are Fast, effcient, with no hassle. There when you need them ! Reviewed on: 30th March 2026

Fast friendly service.

5
Fast friendly service. Dealt with quickly. Money was in account as advised, quickly and promptly. Reviewed on: 30th March 2026

Grat experience all round, great customer service a...

5
Great experience all round, great customer service and friendly service Reviewed on: 30th March 2026

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