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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (4602 reviews)

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4.89

Based on 4,602 reviews, last reviewed 13th May 2026

253700% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Didn't take long at all easy from start to finish. Didn't take long at all easy from start to finish. The app is fantastic and easy to use very impressed with the service overall. Reviewed on: 13th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4602)

118 out of 118!

Great service as ever - simple no nonsense service here and there are always lots of options to choose from. Thanks 118 118! Reviewed on: 30th March 2026

Easy access to change the payment date

I have both credit card and personal loan; the thing that I like the most is that you can change your payment date on the app easily. Reviewed on: 30th March 2026

I’ve never had a problem with 118 118 Money.

I’ve never had a problem with 118 118 Money. Everything was explained well. Great communication too. Love the reminders of when payment is due too. Reviewed on: 30th March 2026

Personal loan

Excellent CS, advisors are always helpful and helpful, knowledgeable. My query is always dealt with and sorted out accordingly. Reviewed on: 30th March 2026

Was stranded and needed money urgently and 118 came...

Was stranded and needed money urgently and 118 came through for me Reviewed on: 30th March 2026

They were quick to approve and easy to navigate.

They were quick to approve and easy to navigate. Reviewed on: 30th March 2026

Used 118 for a loan during a difficult period.

Used 118 for a loan during a difficult period. Fair interest rated and excellent customer service. Reviewed on: 30th March 2026

I always had a great experience with them .

I always had a great experience with them .They help you instantly when you need . Recommend to everyone because of their quick service. Reviewed on: 30th March 2026

Easy to apply quick decisions just an all in 1 money...

Easy to apply quick decisions just an all in 1 money shop Reviewed on: 30th March 2026

118 has always been very helpful and easy to deal wi...

118 has always been very helpful and easy to deal with ithe app is so easy to use and makes keeping on top of things easy also. Reviewed on: 30th March 2026

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