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118 118 Money: Personal loan reviews

4.88
Based on 4,595 reviews, last reviewed 3rd May 2026
253000% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and secure Very easy and secure ,i needed a loan and I contacted 118 money for a personal loan ,the advisor help me with all the details and in less 24hours I ha... Read more Reviewed on: 3rd May 2026
Valentin A's avatar
Valentin A

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4595)

Quick and easy to register and helpful staff

5
Quick and easy to register and helpful staff Reviewed on: 21st April 2026

easy access, affordable prices, chat service excellent

5
easy access, affordable prices, chat service excellent Reviewed on: 21st April 2026

Quick and easy.

5
Quick and easy. Step by step guidance. Clear and easy to follow. Reviewed on: 21st April 2026

Accepted

5
Quick in deciding if accepted, help is available if you fall on bad times. Reviewed on: 21st April 2026

Fast and effective services, easier processing

5
Fast and effective services, easier processing Reviewed on: 21st April 2026

The application was very straight forward and very w...

5
The application was very straight forward and very well explained, the customer service is amazing and always on hand to offer support when needed. Highly recommended. Reviewed on: 21st April 2026

This company helped me during my most difficult time...

5
This company helped me during my most difficult time, and I never had an issue with any services provided by 118118. It is by far the best company I've used for a short-term loan. I have been recommending this company to all people I know. Reviewed on: 21st April 2026

118 118 Money are fantastic.

5
118 118 Money are fantastic. They made everything so easy, and transparent, and are very kind and helpful. Thank you to you all! Reviewed on: 21st April 2026

Great help in my time of need.

5
Great help in my time of need. Helping me get back on track with my credit rating. Reviewed on: 21st April 2026

Top notch always happy to help if you have a problem...

5
Top notch always happy to help if you have a problem , fantastic customer service Reviewed on: 21st April 2026

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