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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

I was so happy when my loan was approved l was not e...

5
I was so happy when my loan was approved l was not expecting that but 118 118 was there to help me. It was a friendly and professional process Reviewed on: 22nd April 2025

Very easy to deal with , app is very user friendly.

5
Very easy to deal with , app is very user friendly. Reviewed on: 22nd April 2025

Nice one easy

5
Nice one easy to get a loan and the money goes straight into your account Reviewed on: 22nd April 2025

Great service

5
It was all dealt with really quickly, which was great for me Reviewed on: 22nd April 2025

Very easy and very helpful to me everything is expla...

5
Very easy and very helpful to me everything is explained and easy to understand it's easy to access and see what you have paid and amount you have outstanding Reviewed on: 22nd April 2025

Finally, something easy in a world nothing is easy

5
It was unbelievable how efficient and simple the process for the loan was. I needed some extra money and I started looking at different options but none of them came close to the offer and clarity provided by 118 118 Money. It was simply clear, efficient, no big academic words. Thank you for making things easy, when things are not easy anymore. Reviewed on: 22nd April 2025

Excellent , hassle free.

5
Excellent , hassle free. Received very promptly. Excellent service will defo use again in time of need ! Reviewed on: 22nd April 2025

Fantastic customer service.

5
Fantastic customer service. Will continue you use this service Reviewed on: 22nd April 2025

I recommend 118 118 everything clear and legible, wi...

5
I recommend 118 118 everything clear and legible, without unnecessary hidden information. Reviewed on: 22nd April 2025

Had no issues would recommend anyone wishing on purc...

5
Had no issues would recommend anyone wishing on purchasing a credit card or loan Reviewed on: 22nd April 2025

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