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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4548 reviews)

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4.88

Based on 4,548 reviews, last reviewed 24th Apr 2026

249000% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Helpful and honest took a chance on me and I am grat... Helpful and honest took a chance on me and I am grateful Reviewed on: 24th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4548)

118 118 Make it very easy, easier than 123!

Just so easy to arrange my loan, staff very helpful. Able to answer all my queries. fully understood all my options and 118 118 staff were able to give me all the options so I could decide the best product for my individual needs. 100% recommend Reviewed on: 30th March 2026

Always happy to help

Fantastic customer service. Always happy to help no matter how small your problem is. Reviewed on: 30th March 2026

Easy to use process.

Easy to use process. On the app. Clear and straightforward Reviewed on: 30th March 2026

Great customer service & easy to access the website

Great customer service & easy to access the website Reviewed on: 30th March 2026

Good online services & support.

Good online services & support.. regular reminders of upcoming payments & easy access to check status of the account Reviewed on: 30th March 2026

The loan was a reasonable rate and reasonably stress...

The loan was a reasonable rate and reasonably stress free. Reviewed on: 30th March 2026

Very quick and easy application process.

Very quick and easy application process. Funds came through very quickly as well. Repayment very affordable Reviewed on: 30th March 2026

Easy to deal with excellent service

Easy to deal with excellent service Reviewed on: 30th March 2026

Very easy to apply.

Very easy to apply. The app is great and keeps you updated with everything. Reviewed on: 30th March 2026

Everything ok happy with the service you have provid...

Everything ok happy with the service you have provided and nice customer service Reviewed on: 30th March 2026

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