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118 118 Money: Personal loan reviews

4.88
Based on 4,547 reviews, last reviewed 24th Apr 2026
248900% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick and easy to apply. Quick and easy to apply. Clear information Reviewed on: 24th April 2026
M B's avatar
M B

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4547)

Easy process from start to finish makes life so simple

5
Easy process, contacted via email so don’t have to speak to an advisor which is amazing for me. Literally so quick step by step Reviewed on: 30th March 2026

Great experience and helping me out a lot

4
Great experience and helping me out a lot Reviewed on: 30th March 2026

Brilliant service excellent customer service low rat...

5
Brilliant service excellent customer service low rates and easy to use app to manage your account Reviewed on: 30th March 2026

Good customer service fast and efficient

5
Good customer service fast and efficient Reviewed on: 30th March 2026

Excellent customer service.

5
Excellent customer service. Would highly recommend. Reviewed on: 30th March 2026

Understanding friendly considerate and fast in helpi...

5
Understanding friendly considerate and fast in helping with financial worries/concerns Reviewed on: 30th March 2026

Easy to apply and great communication

5
Easy to apply and great communication Reviewed on: 30th March 2026

I've been really pleased with the service provided b...

5
I've been really pleased with the service provided by 118 118 and would definitely use them again. Reviewed on: 30th March 2026

Mr o brien

5
Very good company easy to apply and very helpful with everything Reviewed on: 30th March 2026

Great company to deal with, first class customer care!

5
Great company to deal with, first class customer care!! Reviewed on: 30th March 2026

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