Write a review

Go to business site

118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4547 reviews)

View other 118 118 Money products

4.88

Based on 4,547 reviews, last reviewed 24th Apr 2026

248900% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick and easy to apply. Quick and easy to apply. Clear information Reviewed on: 24th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

Read all reviews Write a review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

118 118 Money Personal loan reviews (4547)

Returning customer here!

This is my second loan from 118118 and it has always been very clear, simple and easy to use. Always well informed at every step and communication is excellent. Reviewed on: 30th March 2026

Such a pleasure to deal with 118118.

Such a pleasure to deal with 118118. Amazing customer service and many more Reviewed on: 30th March 2026

Great company

So easy to apply, keep you updated at all times Reviewed on: 30th March 2026

Had 2 loans with this company and received great ser...

Had 2 loans with this company and received great service. 1st one I paid off early and the service was exceptional. Quick response for early settlement details Reviewed on: 30th March 2026

Personal loan

Always helpful and friendly staff Reviewed on: 30th March 2026

Smooth and easy

When in a tight pinch the loan I requested was handled quickly and professionally, the customer service was a smooth and easy process to follow and very clear to understand. The overall service is great as it from start to finish of my application it allowed for visibility to be seen of the loan request all steps taken to repay the loan Reviewed on: 30th March 2026

From the moment I applied for a loan the process was...

From the moment I applied for a loan the process was so easy and simple to follow . The money was deposited immediately. The customer service throughout has been excellent, very efficient. I would recommend 118 118 Reviewed on: 30th March 2026

Easy to apply.

Easy to apply. Transparent fees. Ability to see impact of increasing time or value. App is good and tracks everything. Ability to adjust dates if pay cycles change. Reviewed on: 30th March 2026

Easy and Quick to apply

It was very easy and quick to apply for the loan especially as I was pre-approved via a broker. Using the app I can monitor my payments and how much of the loan I have left on balance. I have been offered several top up loans having managed my account well. Reviewed on: 30th March 2026

User friendly loan and great community service

I took out a two year loan for my home. The process was clear, easy and fast and legal documents are user-friendly. As an added surprise bonus the regular e-mails with reminders, tips and community events are helpful and really welcome. Reviewed on: 30th March 2026

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Logbook Loan
from Car Cash Point 4.72 from 289 reviews
Loans
from Nottingham Credit Union 5.00 from 7 reviews
Personal Loan
from Cahoot 5.00 from 2 reviews

Want to see more from 118 118 Money?

Credit card
from 118 118 Money 4.85 from 5593 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub