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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4547 reviews)

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4.88

Based on 4,547 reviews, last reviewed 24th Apr 2026

248900% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick and easy to apply. Quick and easy to apply. Clear information Reviewed on: 24th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4547)

Quick and easy to deal with customer service brilliant

Quick and easy to deal with customer service brilliant Reviewed on: 30th March 2026

Great service and app :-) Has really helped me out w...

Great service and app :-) Has really helped me out when needed a little extra financial boost, thank you Reviewed on: 30th March 2026

Best deals and rate for loans, friendly and willing...

Best deals and rate for loans, friendly and willing to help, quick decisiin making process no waiting time especially if you need it quick. Reviewed on: 30th March 2026

I find the customer service not very helpful

I find the customer service not very helpful Reviewed on: 30th March 2026

I took out a personal loan last year affordable repa...

I took out a personal loan last year affordable repayments and was then offered to take out a new loan as I’ve being doing well with repayments easily accessible great wording amazing customer support and a great company overall would definitely recommend to anyone Reviewed on: 30th March 2026

Excellent service

Quick, no fuss finance given. Highly recommended. Reviewed on: 30th March 2026

Everything was smooth with no issues at all

Everything was smooth with no issues at all Reviewed on: 30th March 2026

Great and easy to apply and quick turnaround in resp...

Great and easy to apply and quick turnaround in response Reviewed on: 30th March 2026

The whole experience was brilliant

The whole experience was brilliant Reviewed on: 30th March 2026

Saved my life, financially

Saved my life, financially. needed to consolidate my debt this loan gave me the opportunity to make everything so much easier thank you. Reviewed on: 30th March 2026

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