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118 118 Money: Personal loan reviews

View other 118 118 Money products
4.76
Based on 4,612 reviews, last reviewed 29th Jun 2026
131% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026
Stacey s's avatar
Stacey s

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026
sarthak p's avatar
sarthak p
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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4612)

Smooth and easy

5
When in a tight pinch the loan I requested was handled quickly and professionally, the customer service was a smooth and easy process to follow and very clear to understand. The overall service is great as it from start to finish of my application it allowed for visibility to be seen of the loan request all steps taken to repay the loan Reviewed on: 30th March 2026
Joshua c's avatar
Joshua c

From the moment I applied for a loan the process was...

5
From the moment I applied for a loan the process was so easy and simple to follow . The money was deposited immediately. The customer service throughout has been excellent, very efficient. I would recommend 118 118 Reviewed on: 30th March 2026
Julie s's avatar
Julie s

Easy to apply.

5
Easy to apply. Transparent fees. Ability to see impact of increasing time or value. App is good and tracks everything. Ability to adjust dates if pay cycles change. Reviewed on: 30th March 2026
Craig T's avatar
Craig T

Easy and Quick to apply

5
It was very easy and quick to apply for the loan especially as I was pre-approved via a broker. Using the app I can monitor my payments and how much of the loan I have left on balance. I have been offered several top up loans having managed my account well. Reviewed on: 30th March 2026
Husky's avatar
Husky

User friendly loan and great community service

5
I took out a two year loan for my home. The process was clear, easy and fast and legal documents are user-friendly. As an added surprise bonus the regular e-mails with reminders, tips and community events are helpful and really welcome. Reviewed on: 30th March 2026
Helen Cain's avatar
Helen Cain

Easy process from start to finish makes life so simple

5
Easy process, contacted via email so don’t have to speak to an advisor which is amazing for me. Literally so quick step by step Reviewed on: 30th March 2026
Kate 's avatar
Kate

Great experience and helping me out a lot

4
Great experience and helping me out a lot Reviewed on: 30th March 2026
Guy 's avatar
Guy

Brilliant service excellent customer service low rat...

5
Brilliant service excellent customer service low rates and easy to use app to manage your account Reviewed on: 30th March 2026
Lee k's avatar
Lee k

Good customer service fast and efficient

5
Good customer service fast and efficient Reviewed on: 30th March 2026
Jan P's avatar
Jan P

Excellent customer service.

5
Excellent customer service. Would highly recommend. Reviewed on: 30th March 2026
Mari's avatar
Mari

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