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118 118 Money: Personal loan reviews

4.76
Based on 4,612 reviews, last reviewed 29th Jun 2026
131% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026
Stacey s's avatar
Stacey s

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026
sarthak p's avatar
sarthak p

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4612)

Understanding friendly considerate and fast in helpi...

5
Understanding friendly considerate and fast in helping with financial worries/concerns Reviewed on: 30th March 2026

Easy to apply and great communication

5
Easy to apply and great communication Reviewed on: 30th March 2026

I've been really pleased with the service provided b...

5
I've been really pleased with the service provided by 118 118 and would definitely use them again. Reviewed on: 30th March 2026

Mr o brien

5
Very good company easy to apply and very helpful with everything Reviewed on: 30th March 2026

Great company to deal with, first class customer care!

5
Great company to deal with, first class customer care!! Reviewed on: 30th March 2026

Quick and easy to deal with customer service brilliant

5
Quick and easy to deal with customer service brilliant Reviewed on: 30th March 2026

Great service and app :-) Has really helped me out w...

5
Great service and app :-) Has really helped me out when needed a little extra financial boost, thank you Reviewed on: 30th March 2026

Best deals and rate for loans, friendly and willing...

5
Best deals and rate for loans, friendly and willing to help, quick decisiin making process no waiting time especially if you need it quick. Reviewed on: 30th March 2026

I find the customer service not very helpful

4
I find the customer service not very helpful Reviewed on: 30th March 2026

I took out a personal loan last year affordable repa...

5
I took out a personal loan last year affordable repayments and was then offered to take out a new loan as I’ve being doing well with repayments easily accessible great wording amazing customer support and a great company overall would definitely recommend to anyone Reviewed on: 30th March 2026

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