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118 118 Money: Personal loan reviews

4.88
Based on 4,533 reviews, last reviewed 23rd Apr 2026
247700% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good customer service, qui k and proffesional Very good customer service, qui k and proffesional Reviewed on: 23rd April 2026
Seb's avatar
Seb

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4533)

Asked, Checked, Got it!

5
Asked, Checked, Got it! Excellent service! Reviewed on: 30th March 2026

I needed an extra cash for my house renovation and...

5
I needed an extra cash for my house renovation and it was easy and straightforward. Reviewed on: 30th March 2026

Customer service is excellent, interest is high!

4
Customer service is excellent, they are very accommodating if you are to have an issue and will hep you in any way they can. They often provide useful resources too. However, the negative part is that their interest rates are quite predatory. But if you're in the situation where you have limited options, then it is what it is. They don't force you to take the loan. Reviewed on: 30th March 2026

Was very fast and pre approved monthly payment is low

5
Was very fast and pre approved monthly payment is low Reviewed on: 30th March 2026

Applied for the loan no hassle got offered straight...

5
Applied for the loan no hassle got offered straight away as needed money for my car Reviewed on: 30th March 2026

Ease of speaking to customer service , good staff n...

4
Ease of speaking to customer service , good staff n good value Reviewed on: 30th March 2026

User friendly application and good customer service

5
User friendly application and good customer service Reviewed on: 30th March 2026

Easy to use

5
Easy to use money quick and figures that you understand Reviewed on: 30th March 2026

Easy loan and fast payout

5
Took a loan with them fast and straightforward everything clear in the paperwork. Reviewed on: 30th March 2026

Great quick efficient very helpful when needed help

5
Great quick efficient very helpful when needed help Reviewed on: 30th March 2026

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