Smart Money People Logo

118 118 Money: Personal loan reviews

4.88
Based on 4,511 reviews, last reviewed 22nd Apr 2026
245500% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I work at my own painting company with 27 years of e... I work at my own painting company with 27 years of experience. Reviewed on: 22nd April 2026
Ionel U's avatar
Ionel U

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

118 118 Money Personal loan reviews (4511)

I had a very smooth experience from start to finish.

5
I had a very smooth experience from start to finish. The application process was quick and easy, and everything was clearly explained along the way. The team was professional, helpful, and kept me informed at every step. I received a decision quickly and the whole process was much easier than I expected. I would definitely recommend this service to anyone looking for a straightforward and reliable loan provider. Reviewed on: 30th March 2026

118 118 are so helpful all the way through the proce...

5
118 118 are so helpful all the way through the process of a loan or credit card . Reviewed on: 30th March 2026

Every person matters

5
Very seamless process with very good app plus customer service. Everything runs smoothly with updates and excellent communication. Website clear and rates plus terms explained. Reviewed on: 30th March 2026

Easy application a quick decision.

5
Easy application a quick decision. Interest rates a bit high.Good communication with customer. Reviewed on: 30th March 2026

Amazing and accomodating.

5
Amazing and accomodating. App easy to navigate. User Friendly. Reviewed on: 30th March 2026

Never had any problem with 118 118 Money.

5
Never had any problem with 118 118 Money. The loan was provided very fast, with no issues. Customer service was also always very great and supportive! Reviewed on: 30th March 2026

I had a positive experience with 118 as a lender.

5
I had a positive experience with 118 as a lender. The application process was simple and quick, and the approval came without unnecessary delays. Reviewed on: 30th March 2026

very easy and quick you get your funds quickly

5
very easy and quick you get your funds quickly Reviewed on: 30th March 2026

Positive experience

5
Was quick and easy to get a loan, very helpful and very reasonable with monthly payments. Very good experience with customer service if I needed anything at all. Very interactive with the app and coil keep track with the loan. Reviewed on: 30th March 2026

very efficient, i applied for a loan the process was...

5
very efficient, i applied for a loan the process was quick i was impressed and the updates how to save money show that 118 118 cares for its clientelle to gain financial stability in the long term Reviewed on: 30th March 2026

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from 118 118 Money?

    View all products