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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4508 reviews)

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4.88

Based on 4,508 reviews, last reviewed 22nd Apr 2026

245300% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Needed a loan very quick , very easy to apply for an... Needed a loan very quick , very easy to apply for and money was in my bank with in minutes , app very good and easy work work , very well laid out and... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4508)

Best overall service.

Great experience overall, easy to connect and helpful staff. Reviewed on: 30th March 2026

Fantastic in everyway

Absolutely fantastic in everyway, easy to use App, applying for loan was fast and efficient, 118 118 team are super helpful, would recommend to anyone. Reviewed on: 30th March 2026

Never had a bad experience with 118 118 allways been...

Never had a bad experience with 118 118 allways been there when I needed them been paying off me loan now and winning £1000 would pay it of so I can a fresh Reviewed on: 30th March 2026

Excellent company and brilliant customer service

I applied for a loan which I received, have kept up with payments and due to that I was offered another loan which I could have done with at the time so accepted. Came into difficulty one month and asked to pay late which they accepted as a one off and were extremely helpful and understanding. Best company I have got a loan with and if needed in the future I will apply with 118 118 money again. Reviewed on: 30th March 2026

Customer service ok

Their help center is excellent their response was quick the form was very straightforward and easy to fill everything needed is on the apand my money was deposited same day Reviewed on: 30th March 2026

Its quick and easy application, the only thing is th...

Its quick and easy application, the only thing is they dont do top up loan. Overall is fair Reviewed on: 30th March 2026

Easy to setup can see plan on portal

Easy to setup can see plan on portal Reviewed on: 30th March 2026

Easy to apply and easy to understand the forms and c...

Easy to apply and easy to understand the forms and cost Reviewed on: 30th March 2026

Great experience Helpfull get back to you when needed

Great experience Helpfull get back to you when needed Reviewed on: 30th March 2026

118 118. Flexible money when you need it. .

118 118 Money are a straight forward and professional company to deal with. Excellent communication - good rates. Reviewed on: 30th March 2026

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