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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (3128 reviews)

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4.88

Based on 3,128 reviews, last reviewed 18th Apr 2026

118700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

It’s been great to be with 118 118 Money. It’s been great to be with 118 118 Money. Reviewed on: 18th April 2026

Latest lowest rating:

1

Never again Bad apr these companies are there when you need money I’d never do it again nearly paid double the amount I borrowed and bad customer service too and ... Read more Reviewed on: 12th April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (3128)

Very quick and easy to follow the process, easily un...

Very quick and easy to follow the process, easily understood. Reviewed on: 15th April 2025

Very easy to deal with and very helpful with all kin...

Very easy to deal with and very helpful with all kinds of support requests. Never had an issue in dealing with 118 118 Money. Reviewed on: 15th April 2025

Interest should be low if possible

Excellent service quick decision and cooperative and polite with customer Reviewed on: 15th April 2025

118 money

Very easy to apply and quick decision repayments are ok I understand a slightly higher interest rate but could be slightly lower never had any issues Reviewed on: 15th April 2025

Quick and simple to get started, good App aswell eas...

Quick and simple to get started, good App aswell easy to use had no problem's what so ever. Reviewed on: 15th April 2025

Always there to support when needed, staff have good...

Always there to support when needed, staff have good human relations Reviewed on: 15th April 2025

Excellent transparent fast service

Excellent transparent fast service Reviewed on: 15th April 2025

118 118 money is a great company

118 118 money is a great company Reviewed on: 15th April 2025

Best company I've ever used.

Best company I've ever used.customer service is excellent .process is easy and your kept well informed of everything.would highly recommend to anyone to use Reviewed on: 15th April 2025

Once the application forms had been completed the ne...

Once the application forms had been completed the next steps were very straight forward and the communications were excellent. The ability to see what has been used and what is owed is always up to date and helps you to have a clear understanding of what you need to do Reviewed on: 15th April 2025

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