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118 118 Money: Personal loan reviews

4.76
Based on 4,612 reviews, last reviewed 29th Jun 2026
131% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026
Stacey s's avatar
Stacey s

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026
sarthak p's avatar
sarthak p

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4612)

Good loan provider

5
I've had a 2nd loan from 118 118 and the rate is convenient Reviewed on: 28th March 2026

I have had an amazing experience, if I had any issue...

5
I have had an amazing experience, if I had any issues the customer service team did everything they could to resolve it. Could not fault them Reviewed on: 28th March 2026

Very good and easy to deal with.

5
Very good and easy to deal with. Would use them again Reviewed on: 28th March 2026

Great service from the Customer Service team

5
Great service from the Customer Service team - who went out of their way to help me resolve my issue. Reviewed on: 28th March 2026

Excellent service, easy to use.

5
Excellent from start to finish, even made an overpayment which they refunded quickly. Would reccomend. Reviewed on: 28th March 2026

Very professional and fast response to applications

5
Very professional and fast response to applications Reviewed on: 28th March 2026

Brilliant service, with good rates and really helpfu...

5
Brilliant service, with good rates and really helpful when I needed it most Reviewed on: 28th March 2026

Amazing experience from 118.

5
Amazing experience from 118. Really easy to use and always keep me up to date with changes Reviewed on: 28th March 2026

Amazing helped really well.

5
Amazing helped really well. Best loan Reviewed on: 28th March 2026

Super ok excelent service super good

5
Super ok excelent service super good Reviewed on: 28th March 2026

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