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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (3124 reviews)

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4.88

Based on 3,124 reviews, last reviewed 13th Apr 2026

118300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

This loan was available to me when I needed it and h... This loan was available to me when I needed it and helped me to better my finances in the long run Reviewed on: 13th April 2026

Latest lowest rating:

1

Never again Bad apr these companies are there when you need money I’d never do it again nearly paid double the amount I borrowed and bad customer service too and ... Read more Reviewed on: 12th April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (3124)

Information was easy to read and accessible

Information was easy to read and accessible Reviewed on: 15th April 2025

Very quick and easy process.

Very quick and easy process. Customer service is really good and staff are polite Reviewed on: 15th April 2025

118118 really came through for me

Needed a loan quickly and 118 118 really came through excellent customer service and even better speed in which the money came through. Overall, I'm very pleased. Reviewed on: 15th April 2025

Professional customer service, quick process to apply.

Professional customer service, quick process to apply. Fully recommend to the friend, due clearly informed due the apply process. Reviewed on: 15th April 2025

Fast experience and everything I needed was done pro...

Fast experience and everything I needed was done professionally Reviewed on: 15th April 2025

Amazing, Fast helpful and efficient

Fast, helpful and efficient. The app is easy to follow. Reviewed on: 15th April 2025

Very good to you use this app for the personal...

Very good to you use this app for the personal uses Reviewed on: 15th April 2025

Excellent, I have been offered loan.

Excellent, I have been offered loan. Customer service are excellent. Reviewed on: 15th April 2025

Don’t wait try 118

Great service , easy to use website and given answer straight away if eligible for a loan or not . I’ve recommended this to my friends and family if they need help for house improvements or unexpected costs that has arisen etc also easy monthly repayments which are very helpful Reviewed on: 15th April 2025

Quick and easy and manageable loan

Quick and easy and manageable loan Reviewed on: 15th April 2025

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