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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4587 reviews)

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4.88

Based on 4,587 reviews, last reviewed 28th Apr 2026

252200% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very easy, accessible and better rate Very easy, accessible and better rate Reviewed on: 28th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

Read all reviews Write a review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4587)

Very easy and fast process money received same day

Very easy and fast process money received same day Reviewed on: 19th April 2025

Very straightforward and easy to understand, I’ve al...

Very straightforward and easy to understand, I’ve already recommended 118 118 to friends and family Reviewed on: 19th April 2025

Very easy and quick to use.

Very easy and quick to use. Great customer service. Easy to use website. Very swift process for new customers. Reviewed on: 18th April 2025

my views of 118

i have never had any need to use customer services as never had any problems everything was straight forward and well explained Reviewed on: 18th April 2025

Good communication, speedy service

Good communication, speedy service Reviewed on: 18th April 2025

Saved from a difficult situation

118 118 saved me from an embarrassing time when the gave me a loan followed by a credit card a few months later. The app is easy to use and my payments and outstanding balances are to hand. I highly recommend them for a quick decision and money in the bank the same day Reviewed on: 18th April 2025

People friendly

At the worst moment of my life, the company 118 118 money approached me very understandingly and professionally. Thanks to them, I got back on my feet and rebuilt my faith in people, that there are companies that are for people. Reviewed on: 18th April 2025

I think the 118 118 money is the best

I think the 118 118 money is the best Reviewed on: 18th April 2025

Quick and Simple

The application process was quick and simple to understand. The customer service was extremely helpful and easy to communicate with; the language used throughout the process was jargon free and any terms or abbreviations used were clearly explained. Reviewed on: 18th April 2025

Had 2 separate loans now and they have been great wi...

Had 2 separate loans now and they have been great with me and helped me in my time of need. Would highly recommend to anyone who is looking for help financially. When I had trouble changing my payment method they were a great help Reviewed on: 18th April 2025

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