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118 118 Money: Personal loan reviews

4.88
Based on 4,572 reviews, last reviewed 26th Apr 2026
250800% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really simple process, app is easy to use also and c... Really simple process, app is easy to use also and clarity with communication. Reviewed on: 26th April 2026
Andrew B's avatar
Andrew B

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4572)

It was straight forward payment in account without d...

5
It was straight forward payment in account without delay pending your credit. Reviewed on: 15th April 2025

I have always pleased with the service and notificat...

5
I have always pleased with the service and notification Reviewed on: 15th April 2025

Good customer care money recived quickly

5
Good customer care money recived quickly Reviewed on: 15th April 2025

Always a polite , professional and friendly

5
Always a polite , professional and friendly Reviewed on: 15th April 2025

I’ve used 118118 Money twice now and bother times ha...

4
I’ve used 118118 Money twice now and bother times have been a good experience. Reviewed on: 15th April 2025

Very professional and fast and caring team.

5
Very professional and fast and caring team. Easy to access and use. Very happy with the ease of the whole experience, would definitely recommend. Reviewed on: 15th April 2025

Is there all the time you need it

5
Very friendly and quickly every time with you Reviewed on: 15th April 2025

Excellent site and customer service

4
Excellent site and customer service Reviewed on: 15th April 2025

I have a bad credit but got loan sanctioned in minutes.

5
I have a bad credit but got loan sanctioned in minutes. After a year I had an offer for top up loan and that got sanctioned instantly. Reviewed on: 15th April 2025

I always happy with your service without any problem...

5
I always happy with your service without any problem and stress. The interest is not too bad . I’ll still continue to introduce 118 to my family and friends. Thanks Reviewed on: 15th April 2025

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