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118 118 Money: Personal loan reviews

4.88
Based on 4,569 reviews, last reviewed 26th Apr 2026
250600% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I am very happy with my experience with 118 118 Money. I am very happy with my experience with 118 118 Money. The application process for my personal loan was straightforward and very quick. The communicat... Read more Reviewed on: 26th April 2026
Arkadiusz S's avatar
Arkadiusz S

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4569)

118118 have been absolutely fantastic with me.

5
118118 have been absolutely fantastic with me. They have been massively supportive with my situation and helped in every way they can! Would definitely recommend to other people!! Reviewed on: 15th April 2025

The app is straightforward to use and communication...

5
The app is straightforward to use and communication from 118money is easy to understand and transparent Reviewed on: 15th April 2025

Very friendly

5
Very friendly helpful staff explained everything clearly nothing was too much bother but never felt pushed Reviewed on: 15th April 2025

Polite friendly well conducted staff.

5
Polite friendly well conducted staff. Reviewed on: 15th April 2025

Great company

5
Great company, easy from the start. Reviewed on: 15th April 2025

Friendly staff.

5
Friendly staff. Great customer service, always helpful Reviewed on: 15th April 2025

Very professional made it easy to follow and underst...

5
Very professional made it easy to follow and understand and very polite Reviewed on: 15th April 2025

118 118 great customer satisfaction

5
Such an amazing experience as a new customer. Information at my fingers tips no fuss very straight forward. Any offers i qualify for, 118 118 will get in touch with me, no having to search for a deal that suits me. Reviewed on: 15th April 2025

Best credit card ever !

5
Used 118 to build my credit and they have been brilliant have also since took out a Loan and extremely happy with how easy and straight forward they make it couldn’t recommend them enough Reviewed on: 15th April 2025

It was a very smooth process.

5
It was a very smooth process. Enabled me to sort my finances for a fair amount. Straightforward and when I had a query it was dealt with in a timely manner. Reviewed on: 15th April 2025

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