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118 118 Money: Personal loan reviews

4.88
Based on 4,559 reviews, last reviewed 25th Apr 2026
249900% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy Client Its was great, the process was straight foward Reviewed on: 25th April 2026
Kelvin Zenda's avatar
Kelvin Zenda

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4559)

Top service

5
My experience was top notch no hassel service was great and customer service where very pleasant would recommend to everyone Reviewed on: 15th April 2025

So simple

5
The application process was so simple and they gave a great app where I can keep track of my account and make payments easily. The customer service is also excellent, really helpful team. Reviewed on: 15th April 2025

Good bank

4
Good experience, customer care is good Reviewed on: 15th April 2025

Very pleased with way it has been dealt with

5
Very pleased with way it has been dealt with Reviewed on: 15th April 2025

Very good

5
Very good and fast transfer of money. Clear communication. The app is great and it’s very clear how much you owe and or have already paid. Reviewed on: 15th April 2025

Very easy to apply.

5
Very easy to apply. Quick response and easy to understand Reviewed on: 15th April 2025

Great and easy service have used this a couple of...

5
Great and easy service have used this a couple of times Reviewed on: 15th April 2025

Loan and credit card

5
I took out a loan with 118 118 money, as I was meeting the repayments I was given more offers such as a credit card which really helped me. Reviewed on: 15th April 2025

Easy and quick loan application, helped me clear off...

5
Easy and quick loan application, helped me clear off my debt in one chunk. Now only need to pay one bill per month! Reviewed on: 15th April 2025

Quick easy simple and more importantly affordable fo...

5
Quick easy simple and more importantly affordable for my requirements Reviewed on: 15th April 2025

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