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118 118 Money: Personal loan reviews

4.88
Based on 4,552 reviews, last reviewed 24th Apr 2026
249300% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hey i really appreciate this company for providing h... Hey i really appreciate this company for providing help in needy times, however the interest rate is way too high, I am not happy with that, I will be... Read more Reviewed on: 24th April 2026
Jamal khan's avatar
Jamal khan

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4552)

A good experience, right on time, very friendly, pro...

5
A good experience, right on time, very friendly, prompt, very quick response Reviewed on: 15th April 2025

Easy and stress free,very straightforward and clear...

5
Easy and stress free,very straightforward and clear instructions.Everything was explained and my full understanding was fully checked Reviewed on: 15th April 2025

Very good efficient and secure and great customer se...

4
Very good efficient and secure and great customer service Reviewed on: 15th April 2025

Absolute life saver.

5
Absolute life saver. Brilliant process, so easy. Thank you so much! Definitely recommend Reviewed on: 15th April 2025

Amazing support

5
The team at 118 118 money are incredibly helpful along every step of the journey. You are always kept in the loop. The application process is very straightforward and is actioned in super quick time. I’d highly recommend Reviewed on: 15th April 2025

Easy and quick!

5
Easy applications and excellent customer service Reviewed on: 15th April 2025

Excellent all rounder

5
The rates are really good. Excellent app to keep an eye on your spending. Customer service are really easy to deal with. Also being excepted is really simple and quick turn around Reviewed on: 15th April 2025

118 118 Money provide excellent customer service.

5
118 118 Money provide excellent customer service. Supportive and communicative, offering a plethora of solutions to a variety of financial needs. Reviewed on: 15th April 2025

A Great Service

5
Very easy to apply and got a fast decision and money was transferred into my account .in all a great service Reviewed on: 15th April 2025

Fast and easy application.

5
Fast and easy application. It took me few minutes to complete the application and my application was accepted quickly, although my credit score was low. Thanks 118118. Reviewed on: 15th April 2025

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