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118 118 Money: Personal loan reviews

4.88
Based on 4,597 reviews, last reviewed 5th May 2026
253200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026
Kelvin Victor Cole's avatar
Kelvin Victor Cole

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

I have got a loan plus also a credit card with 11811...

5
I have got a loan plus also a credit card with 118118 and they are so helpful and very quick to respond. Reviewed on: 20th April 2026

helped me in times of need, was affordable and relia...

5
helped me in times of need, was affordable and reliable Reviewed on: 20th April 2026

I think the interest on my loan is harsh but I suppo...

4
I think the interest on my loan is harsh but I suppose you have to bite the bullet. Reviewed on: 20th April 2026

Process from start to finish was seamless.

5
Process from start to finish was seamless. Interest is high, but 118118 accept people with poor credit. Sometimes people are in these situation for circumstances beyond their control. 118118 helped me in a time of need. Reviewed on: 20th April 2026

My call was delt with professionally

5
Great speedy and efficient also professional Reviewed on: 20th April 2026

Very good service I took a loan in emergency on the...

5
Very good service I took a loan in emergency on the spot Reviewed on: 20th April 2026

I reapplied for a second loan after my first finished.

5
I reapplied for a second loan after my first finished. It was simple and I know the company is reliable. They put steps in place to ensure it's still affordable and do regular checks to ensure this. Constant communication is key Reviewed on: 20th April 2026

Excellent customer service

5
I needed a loan to consolidate a few debts and 118 118 Money made it stress-free. The eligibility check was soft so it didn’t affect my credit score, and the rate I was offered matched what I saw upfront. Repayments are manageable and their app keeps everything organised. Really grateful for how human the whole process felt. Reviewed on: 20th April 2026

Very accessible and prompt service.

5
Very accessible and prompt service. Reviewed on: 20th April 2026

Very good

5
Very easy to appli,and you Haven the money in your account. Reviewed on: 20th April 2026

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