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118 118 Money: Personal loan reviews

4.88
Based on 4,597 reviews, last reviewed 5th May 2026
253200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026
Kelvin Victor Cole's avatar
Kelvin Victor Cole

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

I like the way the suff are very helpful

5
I like the way the suff are very helpful Reviewed on: 20th April 2026

Excellent customer service

5
Easy application and excellent customer service Reviewed on: 20th April 2026

Very simple to set up, easy to navigate through the...

5
Very simple to set up, easy to navigate through the App. Overall smooth service and easy to get into contact should you need to speak to anyone. Highly recommend!! Reviewed on: 20th April 2026

Fantastic company who put their customers first.

5
Fantastic company who put their customers first. Reviewed on: 20th April 2026

Had no issues so far.

5
Had no issues so far. Apr isn't bad also. Reviewed on: 20th April 2026

Threat service fast pay out and good communication

5
Threat service fast pay out and good communication Reviewed on: 20th April 2026

Loan was so easy the whole process was easy

5
Loan was so easy the whole process was easy Reviewed on: 20th April 2026

All.out great

5
Easy to apply, quick payout, great customer service. Always making sure i have understood everything. Reviewed on: 20th April 2026

Highly recommend.

5
Taking out a loan with 118 was Fast and an easy process and I highly recommend. Reviewed on: 20th April 2026

Happy with the service but its impossible to pay off...

5
Happy with the service but its impossible to pay off more if not all of an outstanding loan balance Reviewed on: 20th April 2026

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