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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1813 reviews)

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4.89

Based on 1,813 reviews, last reviewed 4th Nov 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

118 118 Money are an IRRESPONSIBLE LENDER 118 118 Money are an IRRESPONSIBLE LENDER stitching me up with a loan I could not afford, then selling my debt, cos I couldnt afford the repayments! Reviewed on: 4th November 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1813)

Great experience and easy to use app with no unnece...

Great experience and easy to use app with no unnecessary distraction when you open the app Reviewed on: 22nd April 2025

Customer service

Good customer service dealing with my queries with in 5 minutes on live chat Reviewed on: 22nd April 2025

Good and efficient service would recommend to family...

Good and efficient service would recommend to family and friends Reviewed on: 22nd April 2025

Very quick and easy application.

Very quick and easy application. The money was in my account before the said it would be Reviewed on: 22nd April 2025

Customer service helped lower my Anxiety

Customer service helped me understand how my loan works in a very clear way, so I knew exactly what lies ahead and what my repayment schedule looks like. As someone on the Autistic spectrum and has ADHD I like to plan ahead, and being able to see what lies ahead is very important to me. Reviewed on: 22nd April 2025

Fast and easy service, would recommend for friends a...

Fast and easy service, would recommend for friends and family Reviewed on: 22nd April 2025

Very helpful and understanding

Very. Helpful helped me see exactly what I could afford and keep to my payments Reviewed on: 22nd April 2025

I struggled to make 1 payment and was a few days lat...

I struggled to make 1 payment and was a few days late making it and was hounded by called and threats by 118 recorded messages Reviewed on: 22nd April 2025

Its been good but the interest rates are n the highe...

Its been good but the interest rates are n the higher side Reviewed on: 22nd April 2025

Very quick to do and easy to apply for

Very quick to do and easy to apply for Reviewed on: 22nd April 2025

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