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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4610 reviews)

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4.76

Based on 4,610 reviews, last reviewed 21st Jun 2026

254500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good lender, helped solve my problem Good lender, helped solve my problem Reviewed on: 21st June 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4610)

Excellent service would recommend to family and frie...

Excellent service would recommend to family and friends Reviewed on: 20th April 2026

Good and user friendly

They're always helpful, the app is clear and concise and everything has been easy and signposted from the get go Reviewed on: 20th April 2026

I havnt really had to contact you for anything only...

I havnt really had to contact you for anything only a couple of things. But the costumer service was very good when I did! The rate at which you lend is very good but the apr is also very high Reviewed on: 20th April 2026

great credit service

Never had any issues with them, ensured I had notice of payment dates and simple to use app Reviewed on: 20th April 2026

You the best on lending money to as

You the best on lending money to as Reviewed on: 20th April 2026

Outstanding Service

I’ve had a brilliant experience with 118. Every interaction felt respectful, helpful, and straightforward. They made the whole process easy to navigate and showed real care in how they supported me. I’m genuinely grateful and would happily recommend them to others. Reviewed on: 20th April 2026

Helped out when I needed it

I’ve not dealt with customer services so neutral. My APR was high, that could have been lower. Easy set up and no hassle with transfer etc Reviewed on: 20th April 2026

The application was seemingly made simple and straig...

The application was seemingly made simple and straightforward Reviewed on: 20th April 2026

Very good financial Company , flexible and reasonable

Very good financial Company , flexible and reasonable Reviewed on: 20th April 2026

Always helpful on the phone when I needed it

Always helpful on the phone when I needed it and eased any concerns I may have had Reviewed on: 20th April 2026

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