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118 118 Money: Personal loan reviews

4.76
Based on 4,612 reviews, last reviewed 29th Jun 2026
131% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026
Stacey s's avatar
Stacey s

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026
sarthak p's avatar
sarthak p

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Very happy with the procedure easy website and was g...

5
Very happy with the procedure easy website and was given my loan in minutes Reviewed on: 20th April 2026

118 118 Money was excellent for my loan purpose i wo...

5
118 118 Money was excellent for my loan purpose i would highly recommend them as a loan provider to my friends and work collegues Reviewed on: 20th April 2026

Excellent service would recommend to family and frie...

5
Excellent service would recommend to family and friends Reviewed on: 20th April 2026

Good and user friendly

4
They're always helpful, the app is clear and concise and everything has been easy and signposted from the get go Reviewed on: 20th April 2026

I havnt really had to contact you for anything only...

3
I havnt really had to contact you for anything only a couple of things. But the costumer service was very good when I did! The rate at which you lend is very good but the apr is also very high Reviewed on: 20th April 2026

great credit service

4
Never had any issues with them, ensured I had notice of payment dates and simple to use app Reviewed on: 20th April 2026

You the best on lending money to as

5
You the best on lending money to as Reviewed on: 20th April 2026

Outstanding Service

5
I’ve had a brilliant experience with 118. Every interaction felt respectful, helpful, and straightforward. They made the whole process easy to navigate and showed real care in how they supported me. I’m genuinely grateful and would happily recommend them to others. Reviewed on: 20th April 2026

Helped out when I needed it

5
I’ve not dealt with customer services so neutral. My APR was high, that could have been lower. Easy set up and no hassle with transfer etc Reviewed on: 20th April 2026

The application was seemingly made simple and straig...

5
The application was seemingly made simple and straightforward Reviewed on: 20th April 2026

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