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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Easy no fuss and quick experience .

5
Easy no fuss and quick experience . Easy to manage and keep up to date with payment schedule Reviewed on: 22nd April 2025

I have had the best experience with 118118 the staff...

5
I have had the best experience with 118118 the staff I have spoke to in the past have been very helpful Reviewed on: 22nd April 2025

Good service, never had any problems at all.

5
Good service, never had any problems at all. Reviewed on: 22nd April 2025

Very good

5
Very good and fast service i recommend Reviewed on: 22nd April 2025

good really useful

4
Everything is good and useful and easy to use Reviewed on: 22nd April 2025

Just a great company

5
Just a great company really helpful Reviewed on: 22nd April 2025

It was very easy to apply for my loan, the interest...

5
It was very easy to apply for my loan, the interest rate is good and they explained everything in contract terms Reviewed on: 22nd April 2025

Absolutely spot on.

5
Absolutely spot on. Needed the money and after I applied wich was very easy and understandable, the money went into my account within minutes Reviewed on: 22nd April 2025

Had an excellent experience so far got what help i n...

5
Had an excellent experience so far got what help i needed and tha ks to this i am in a much better place Reviewed on: 22nd April 2025

Absolutely fair company

5
They help me when no one else want, fair credit limit and all around this. Now I’m on right track, out of my problems but still with 118 and don’t want to change. Fee, % ect it’s not all - other company are (now) cheaper but I like to stay loyal to somo who help me. 100000% recommend Reviewed on: 22nd April 2025

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