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118 118 Money: Personal loan reviews

4.88
Based on 4,598 reviews, last reviewed 7th May 2026
253300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very efficient and reliable. Very efficient and reliable. Good value for money and dedicated customers care Reviewed on: 7th May 2026
Stella Y's avatar
Stella Y

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4598)

118 118 was so so quick simple and easy to use.

5
118 118 was so so quick simple and easy to use. Loan approved and in my bank account instantly Reviewed on: 20th April 2026

It’s very easy get your personal loan

5
It’s very easy get your personal loan Reviewed on: 20th April 2026

118 118 review

5
Great experience overall very pleased with this lender Reviewed on: 20th April 2026

Great service .

5
Easy application and easy process, money was straight in my account. Reviewed on: 20th April 2026

118118 was helpful and easy to setup.

5
118118 was helpful and easy to setup. Needed a loan to help with my rent deposit and got good rates Reviewed on: 20th April 2026

The experience so far has been fantastic.

5
The experience so far has been fantastic. The loan arrived super quick, downloading the app to track payments has been super easy, I know everything I need to know at any one time, and I'm in regular communication with the team Reviewed on: 20th April 2026

Very straight forward good service

4
Very straight forward good service Reviewed on: 20th April 2026

118 was a really simple process.

5
118 was a really simple process. From the starting application to using the app to check my balance and payment due dates, it has all been straight forward. Reviewed on: 20th April 2026

Great company, very transparent, always fab customer...

5
Great company, very transparent, always fab customer service. Reviewed on: 20th April 2026

Easy to deal with with friendly staff quick and

5
Easy to deal with with friendly staff quick and Reviewed on: 20th April 2026

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