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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Everything was quick no fass .

5
Everything was quick no fass . No complaint ions . Got money samedsy with in an hour . I would definitely recommend Reviewed on: 20th April 2026

Very good gave me a loan when I needed it also gave...

5
Very good gave me a loan when I needed it also gave me more on top when I needed it to Reviewed on: 20th April 2026

I have had a positive experience with 118 - good com...

5
I have had a positive experience with 118 - good communication Reviewed on: 20th April 2026

Happy customer.

5
The app is easy to use. The information is very clear and financial advice is given on a regular basis. 118118 emails keep me up to date with the latest advice, products and account information. I can clearly see my outstanding balance and relevant information without feeling confused or overwhelmed. Reviewed on: 20th April 2026

Great experience through out.

5
Great experience through out. I got the loan I wanted in the time frame I needed. The process was seemless and would definitely get another loan one day. Reviewed on: 20th April 2026

Download the app

5
Just so easy and so helpful on the app....perfect Reviewed on: 20th April 2026

Help to solve my problems and I think it's an excell...

5
Help to solve my problems and I think it's an excellent experience. Reviewed on: 20th April 2026

Very smooth and straightforward, easy online applica...

5
Very smooth and straightforward, easy online application to follow. Reviewed on: 20th April 2026

A bit rigid in offering support

4
A bit rigid in offering support. If you ask for time due to financial circumstances, they add the bill to the next month. Reviewed on: 20th April 2026

Very easy online application .

5
Very easy online application and the app is great for keeping a check with repayments Reviewed on: 20th April 2026

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