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1st Central Reviews

Ratings based on 133 reviews Last review 16 hours ago
3.14 / 5Good overall rating

1st Central insurance reviews can help you to find out more about this UK insurance provider which launched in 2008 based in Haywards Heath. Smart Money People is the place for 1st Central reviews. Read and write reviews, and together we can help to...

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1st Central insurance reviews can help you to find out more about this UK insurance provider which launched in 2008 based in Haywards Heath. Smart Money People is the place for 1st Central reviews. Read and write reviews, and together we can help to increase trust and transparency in financial services.

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Your 1st Central Reviews (133)

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17th January 2019

Never again

1st Central is a disaster not an insurance company. Unlike the other reviewers I had to deal with this company regarding an actual problem. Liars and deceivers. Using clauses against you that are nowhere to be found in your policy. If they don't want...

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1st Central is a disaster not an insurance company. Unlike the other reviewers I had to deal with this company regarding an actual problem. Liars and deceivers. Using clauses against you that are nowhere to be found in your policy. If they don't want to deal with you anymore, their are allowed to block your number for no reason, so that you can't call them again. And there is no other mean of contacting them. I filed a complaint - even that's been ignored. This company is a disaster, never again. Wouldn't recommend 1st central to my worst enemy. If you are thinking of buying their insurance, don't, for your own sake. It's like standing in front of a thief and voluntarily giving him a big sum of money. He will not only steal your money but he will also beat you up and run away with no consequences - that's how I was treated.

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8th January 2019

Quiet until something changes. Then they attack your wallet

Needed to add my wife onto policy. They refused. Even though she is 38 with no record of any claims or...

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Needed to add my wife onto policy. They refused. Even though she is 38 with no record of any claims or offences.
So all I could do was cancel my policy to revert to another.
They then have the nerve to charge cancellation fees. Even though I paid all insurance annually upfront.
Won't be using 1st Central again. That is for sure.

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1st December 2018

Avoid Policy Changes

AVOID POLICY CHANGES...

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AVOID POLICY CHANGES
Their business model is to make PROFIT FROM FEES, rather than fair premiums and happy repeat custom.
My wife changed her vehicle from a 2012 Golf Gti 35 Edition (no claims) to a 2014 Volvo XC60. The market dictated the premium should have fallen for the XC60, BUT not at 1st Central. Their 'goodbye' quote was almost double the Golf at £840. Surprise, surprise, we were indirectly FORCED to cancel and they pocket a £50 arrangement (just past 14 days from renewal) fee AND £50 cancelation fee for no risk. Their customer service (I use the term loosely) stooge was rude and opened and closed my complaint case in the same minute and referred the debt to their collection thugs. We moved to Quotemehappy for £370.

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4th September 2018

TOTAL RIP OFF

Absolutely worst. They are cheap to start - that's true. But if you start making changes like address, adding drivers etc. They will charge you absurd fees. Sold your car and want to cancel? Another £100. No other company (RAC, TESCO, AVIVA and ...

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Absolutely worst. They are cheap to start - that's true. But if you start making changes like address, adding drivers etc. They will charge you absurd fees. Sold your car and want to cancel? Another £100. No other company (RAC, TESCO, AVIVA and others) ever charged me for cancelling due to an sold car. I don't even want to think how hard would a claim process be with them. Also - Don't trust their reviews with Feefo. Those are all filtered to show 3 and more stars. TOTAL RIP OFF

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