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1st Central Reviews

Ratings based on 115 reviews Last review 3 weeks ago
3.14 / 5Good overall rating

1st Central insurance reviews can help you to find out more about this UK insurance provider which launched in 2008 based in Haywards Heath. Smart Money People is the place for 1st Central reviews. Read and write reviews, and together we can help to...

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1st Central insurance reviews can help you to find out more about this UK insurance provider which launched in 2008 based in Haywards Heath. Smart Money People is the place for 1st Central reviews. Read and write reviews, and together we can help to increase trust and transparency in financial services.

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Your 1st Central Reviews (115)

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31st March 2018

AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The worst ever experience in my...

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The worst ever experience in my life.AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The worst ever experience in my life.Never pay money for claim if something happen with you car.They didn't pay insurance for damage car( vandalism).I repaired my car myself.It cost me £2000.They are cancel contract after that and after 4 month send bill for recovery car £400.We lost lots of money,time,nerves.Nobody use this company.AVOID!!!!!!!!!

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26th March 2018

AWFUL

Absolute rip off artists. DO NOT USE FIRST...

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Absolute rip off artists. DO NOT USE FIRST CENTRAL.
- Cost more than my renewal from previous insurer but thought what the hell as I needed to insure my car quickly and I could do it online to be insured immediately and my insurer didn't open until 9am.
- The proceeded to put my policy up £100's for little known reason
- Asked for a load of proof, like driving licence, DVLA code, Proof of no claims etc. which was inconvenient but also received many threatening emails and letters saying they would cancel my policy. Chillax, it was doing it!
- Tried to change my occupation - wanted to charge me almost £90!!!
- Cancelled as they are a bunch of charlatans, and cost me £80!!!

DO NOT USE and GOD HELP YOU IF YOU HAVE AN ACCIDENT.

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17th February 2018

Not great for renewing

I have been with 1at central for two years. They provided me with a good service throughout. However, prior to my third renewal date, I received a quote which was 3x the amount that other insurance companies were charging. So much for loyalty. Based...

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I have been with 1at central for two years. They provided me with a good service throughout. However, prior to my third renewal date, I received a quote which was 3x the amount that other insurance companies were charging. So much for loyalty. Based on this final sham, I would not recommend 1st central.

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2nd February 2018

Worst I have dealt with cheap but nasty

Just changed my address on line with them, charged me £36. Expected my premium to go down but off course not stayed the same even though moving to a better area. Done the same and changed my address for my other car with a different company my premium ...

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Just changed my address on line with them, charged me £36. Expected my premium to go down but off course not stayed the same even though moving to a better area. Done the same and changed my address for my other car with a different company my premium reduced by half. Called them for an explanation, said there must be lots of car crime in the new address. Don't even try to cancel it, it will cost you a fortune £300 - £400 if not more.
Not happy at all with this.

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3rd January 2018

No problems

My other car insurance company was just asking to much money, went onto a compare site and this company was the cheapest, i did everything over the Internet and all the forms where straight forward. Been with them for 5 months now and only had to ring...

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My other car insurance company was just asking to much money, went onto a compare site and this company was the cheapest, i did everything over the Internet and all the forms where straight forward. Been with them for 5 months now and only had to ring once, my call got answered straight away and so was my problem. A* to the customers service team

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30th October 2017

£150 for a change of address

It cost me 35% of my original policy cost to change an address. On top of that my policy went up even though I was moving to somewhere that a) was being kept on a private driveway b) was in a private residential estate (apparently my car is...

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It cost me 35% of my original policy cost to change an address. On top of that my policy went up even though I was moving to somewhere that a) was being kept on a private driveway b) was in a private residential estate (apparently my car is therefore more at risk of being stolen. I also had to spend 35 minutes on the phone trying to sort some issues out. You get what you pay for, pay a little more to a company that don't make their money from charging you £150 for 1 minutes worth of work.

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19th October 2017

DO NOT USE THIS COMPANY - SERIOUSLY

Overall rating -5 Stars, recommendation? NO WAY, not even to my worse enemy ...

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Overall rating -5 Stars, recommendation? NO WAY, not even to my worse enemy

Since cancelling my policy, 1st Central renewed without permission. Then I had to complain to the Insurance Ombudsman in order to get 1stCentral to admit their mistake. while this was going on I had debt collectors calling, emailing, SMS'ing, Voicemails, you name it. Once they admitted fault, you would think that its right? WELL NO! 2+ years after I still have CRS debt collectors badgering me and 1stCentral still trying to get money out of me.

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