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9th September 2018
Easy process
I had to change my car insurance halfway through as I changed my car and it was an easy process to update my details online, so I was not without cover.
Your 1st Central Reviews (121)
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4th September 2018
TOTAL RIP OFF
Absolutely worst. They are cheap to start - that's true. But if you start making changes like address, adding drivers etc. They will charge you absurd fees. Sold your car and want to cancel? Another £100. No other company (RAC, TESCO, AVIVA and ...
Read moreAbsolutely worst. They are cheap to start - that's true. But if you start making changes like address, adding drivers etc. They will charge you absurd fees. Sold your car and want to cancel? Another £100. No other company (RAC, TESCO, AVIVA and others) ever charged me for cancelling due to an sold car. I don't even want to think how hard would a claim process be with them. Also - Don't trust their reviews with Feefo. Those are all filtered to show 3 and more stars. TOTAL RIP OFF
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19th August 2018
Great service from 1st Central
Always the cheapest insurance and very simple and easy to deal with company
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19th July 2018
Simple, Easy and Cheap
I've never had any issues with 1st Central. Quick and easy to change details or cars and a great price!
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18th July 2018
scam
taking money for nothing... because i paid for my daughters insurance last year they automatically took the money out of my account... when asked to give me my money back they took 56.00 of me
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17th July 2018
Cheap insurance for young driver
Not had to claim yet, but the best priced insurance and no black box
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20th June 2018
Excellent
Excellent Customer service when I called to query something on my policy. The agent was really helpful. Exactly what customer service should be.
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26th April 2018
Helpful and Reasonably priced!
Were really easy to deal with after I had a minor accident. I have been with 3 insurance companies that haven't been as helpful!
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31st March 2018
AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The worst ever experience in my...
Read more The worst ever experience in my life.AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The worst ever experience in my life.Never pay money for claim if something happen with you car.They didn't pay insurance for damage car( vandalism).I repaired my car myself.It cost me £2000.They are cancel contract after that and after 4 month send bill for recovery car £400.We lost lots of money,time,nerves.Nobody use this company.AVOID!!!!!!!!!
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26th March 2018
AWFUL
Absolute rip off artists. DO NOT USE FIRST...
Read more Absolute rip off artists. DO NOT USE FIRST CENTRAL.
- Cost more than my renewal from previous insurer but thought what the hell as I needed to insure my car quickly and I could do it online to be insured immediately and my insurer didn't open until 9am.
- The proceeded to put my policy up £100's for little known reason
- Asked for a load of proof, like driving licence, DVLA code, Proof of no claims etc. which was inconvenient but also received many threatening emails and letters saying they would cancel my policy. Chillax, it was doing it!
- Tried to change my occupation - wanted to charge me almost £90!!!
- Cancelled as they are a bunch of charlatans, and cost me £80!!!
DO NOT USE and GOD HELP YOU IF YOU HAVE AN ACCIDENT.
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23rd February 2018
Charged £27 for 9 days worth of insurance :)
After you add on all of the extras that they make you pay throughout the year, being with 1st central becomes an expensive, stressful and boring hobby.
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17th February 2018
Not great for renewing
I have been with 1at central for two years. They provided me with a good service throughout. However, prior to my third renewal date, I received a quote which was 3x the amount that other insurance companies were charging. So much for loyalty. Based...
Read moreI have been with 1at central for two years. They provided me with a good service throughout. However, prior to my third renewal date, I received a quote which was 3x the amount that other insurance companies were charging. So much for loyalty. Based on this final sham, I would not recommend 1st central.
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10th February 2018
Car insurance
Cheapest for fully comp. Great customer service. The only downside is the wait to get through on the phone.
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2nd February 2018
Worst I have dealt with cheap but nasty
Just changed my address on line with them, charged me £36. Expected my premium to go down but off course not stayed the same even though moving to a better area. Done the same and changed my address for my other car with a different company my premium ...
Read more Just changed my address on line with them, charged me £36. Expected my premium to go down but off course not stayed the same even though moving to a better area. Done the same and changed my address for my other car with a different company my premium reduced by half. Called them for an explanation, said there must be lots of car crime in the new address. Don't even try to cancel it, it will cost you a fortune £300 - £400 if not more.
Not happy at all with this.
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