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25th September 2017
Good Value
I transferred my insurance online and the process was quick and simple and they quoted me £100 cheaper than my existing insurer
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25th August 2017
Absolute sham!
The very worst company i have ever dealt with period. Went with 1st central as it was the cheapest quote, stupid mistake. Never ever do business with this company. After hours and hours on the phone trying to sort out a supposed error on the...
Read moreThe very worst company i have ever dealt with period. Went with 1st central as it was the cheapest quote, stupid mistake. Never ever do business with this company. After hours and hours on the phone trying to sort out a supposed error on the application form. I ended up being charged £50 for changing my WIFES title from Mr to Mrs! Not my mistake. After several trips to the bank to get an approved letter that my wife has been in the uk since she said she had been they decided that another £50 was needed to amend the insurance documents?????? And then decide that because she had been here since 2009 which was stated in the original application that she needed to pay another £185 on top for a £700 policy, for what.... being a dirty immigrant, bunch of rascist scammers. Decided i had had enough and cancelled the policy only to be told i owed another £75, not the quoted £50 on the website for cancelling the policy. Do yourself a massive favour and stay far far away from this utter disgrace of a company! How the hell are they still trading???????
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21st August 2017
Great company
Always very easy to deal with with very good prices. No complaints.
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9th August 2017
Value for money
1st Central provided the best price for me during my initial research on price comparison sites. When you join they also offer rewards on shopping, holidays, etc. I
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9th August 2017
Fantastic Service
I left my radio on without the engine running and could not start my...
Read more I left my radio on without the engine running and could not start my car.
I rang 1st central to ask for road side assistance and within minutes they made arrangements for someone to come over and help. They even called to follow up on my progress and that was very thoughtful. I highly recommend their products.
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5th August 2017
Horrible experience
Horrible experience I have with them I touched the other car and inform 1st central that is the biggest mistake of my life no body make claim against me but they put against me fault claim with out telling me I found yesterday after 2 years that 1st...
Read moreHorrible experience I have with them I touched the other car and inform 1st central that is the biggest mistake of my life no body make claim against me but they put against me fault claim with out telling me I found yesterday after 2 years that 1st central declare I had an accident at my fault in 2015.An unfortunate incident that happens unexpectedly and unintentionally, typically resulting in damage or injury is called accident they not even know the meaning of accident
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1st August 2017
Easy to use, good communication
Very good price, no issue amazing company
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25th July 2017
Good prices, contact centre can be busy
The |Price i got was about £30 cheaper than anyone else. The call queue was long when i needed to change my policy
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18th July 2017
Cheaper than most
I took out my car insurance with 1st Central - as they were very good value for money, I had to make a claim, due to my windscreen being put through by some nice kids... This was managed efficiently and within...
Read more I took out my car insurance with 1st Central - as they were very good value for money, I had to make a claim, due to my windscreen being put through by some nice kids... This was managed efficiently and within timescale.
Only complaint is when it came to renewing my policy, they wanted over £300 more!... Needless to say I changed insurer again to get a better deal.
But based upon the customer service - I'd give 8/10
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15th July 2017
Perfect for young drivers!
Very simple process from start to finish, all online with a website that's very easy to navigate. It was reasonably priced in comparison to many many other insurance companies and everybody I dealt with was professional, polite and helpful. Everything...
Read moreVery simple process from start to finish, all online with a website that's very easy to navigate. It was reasonably priced in comparison to many many other insurance companies and everybody I dealt with was professional, polite and helpful. Everything I could've asked for as a young driver.
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11th July 2017
Would not recommend
I rang them to change my address as I'm moving and was informed they won't continue to insure me due to my new address, which is a nice area by the way. They told me they are going to charge me £75 for the privilege, even though I'm not the one ...
Read moreI rang them to change my address as I'm moving and was informed they won't continue to insure me due to my new address, which is a nice area by the way. They told me they are going to charge me £75 for the privilege, even though I'm not the one cancelling the policy, and this is after waiving the cancellation fee! Terrible customer service when I complained. Please avoid this company.
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9th July 2017
Dodgy company -wouldn't trust them again
I was tempted by the low cost of annual insurance but don't be fooled. Shockingly high charges for calling their helpline and even the smallest change to your policy will incur a charge. Their breakdown cover is a joke, and when I called was informed...
Read moreI was tempted by the low cost of annual insurance but don't be fooled. Shockingly high charges for calling their helpline and even the smallest change to your policy will incur a charge. Their breakdown cover is a joke, and when I called was informed that even though i had paid for cover, I may still be charged for assistance. That didn't matter though as they never showed up.
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6th July 2017
great customer service
broke down contacted them stright away dealt with their and then great customer service
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6th July 2017
No issues, easy to use
Very cheap and always helpful online or on the phone. Would happily recommend to a friend
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