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1st Central Reviews

Ratings based on 167 reviews Last review 1 week ago
3.18 / 5Good overall rating

1st Central insurance reviews can help you to find out more about this UK insurance provider which launched in 2008 based in Haywards Heath. Smart Money People is the place for 1st Central reviews. Read and write reviews, and together we can help to...

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1st Central insurance reviews can help you to find out more about this UK insurance provider which launched in 2008 based in Haywards Heath. Smart Money People is the place for 1st Central reviews. Read and write reviews, and together we can help to increase trust and transparency in financial services.

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Your 1st Central Reviews (167)

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17th November 2019

Cheap insurance but very happy to squeeze out money the other way...

At first glance the quote appears to be a really good...

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At first glance the quote appears to be a really good deal.
All is well until you try to change your policy details... even 9 days before the renewal.
The lady on the phone was nice enough but it was difficult to understand and she did not understand correctly at all time what was said.
At the end, they charged me short of £60 for address change to the policy and a couple of other small changes. I am still struggling to find this charges on their policy = £30 or maybe £35 would be fair.
Total rip off and needless to say will not be renewing with them.
She also confirmed if I called a week later to renew, they would not charge me!
Thanks for nothing!

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22nd October 2019

Go Elsewhere

Have been with First Central for some years with a one year break inbetween. Premiums have always been competitive when I've bothered to check. They've auto renewed my policy so I don't have to do a thing. The only way to cancel your policy is to call...

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Have been with First Central for some years with a one year break inbetween. Premiums have always been competitive when I've bothered to check. They've auto renewed my policy so I don't have to do a thing. The only way to cancel your policy is to call them. I have a letter stating that. Imagine my surprise in May when I was stopped by the police for driving with no insurance! It had lapsed by two months. First Central say they sent me a new quote of which I'm still to see the evidence. In regards to the auto renew, no response. So I'm now on a 6month driving ban and a £600 fine.
Thank you First Central I couldn't recommend you enough.... Not!!!

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8th August 2019

Stay away !!

Stay away from this company, through out the whole year they’ve been wanting to find reasons to terminate the policy. Only after 5 months they decided to ask for proof of address, after time forcing me to provide a utility bill which i do not have as I...

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Stay away from this company, through out the whole year they’ve been wanting to find reasons to terminate the policy. Only after 5 months they decided to ask for proof of address, after time forcing me to provide a utility bill which i do not have as I only rent a room. So be careful if you do not have a utility bill they will attempt to cancel your policy.

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31st July 2019

Cheapest around!

I have been with 1st Central for a year and my car insurance was due for renewal. I normally use a comparison website to make sure I get the best deal. I had to make some minor changes and got a quote online with the best being 1st Central. Seeing as...

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I have been with 1st Central for a year and my car insurance was due for renewal. I normally use a comparison website to make sure I get the best deal. I had to make some minor changes and got a quote online with the best being 1st Central. Seeing as I was already with them I thought I'd just amend the details for a renewal and was then quoted a higher amount. When questioned about the difference in quote from them directly to the comparison site, I was told that was the best they could do. Strange! So I cancelled the renewal which is so easy to do online via chat and I took out new policy via the comparison site to get it cheaper. Although odd about the inability to match their own price, the process didn't take long and it was easy!

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11th July 2019

Simple and Easy

I have been with 1st Central for just short of 2 years, Customer Service is great, no issues with getting hold of an advisor to talk to regarding any query I have....

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I have been with 1st Central for just short of 2 years, Customer Service is great, no issues with getting hold of an advisor to talk to regarding any query I have.

The online portal is simple and easy to use, showing me everything i need to know regarding my insurance.

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