Write a review

1st Central: Car insurance reviews

Name: Car insurance
Rating: 1.67 (903 reviews)

View other 1st Central products

1.50

Based on 903 reviews, last reviewed 17th Jun 2025

400% increase in 5 star reviews

in the past 90 days

19% increase in 1 star reviews

in the past 90 days

12%

79%

Latest highest rating:

5

Found you online,needed a cheap quote,you certainly... Found you online,needed a cheap quote,you certainly provided it.Thank you Reviewed on: 3rd June 2025

Verified source

Latest lowest rating:

1

It feels dishonest and manipulative!! Avoid them!! I initially received a quote over the phone, which I agreed to, and even got a confirmation email with the agreed amount. Later, I received another em... Read more Reviewed on: 17th June 2025

Read all reviews Write a review

About this product

Review 1st Central: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

1st Central Car insurance reviews (903)

Helpful and Reasonably priced!

Were really easy to deal with after I had a minor accident. I have been with 3 insurance companies that haven't been as helpful! Reviewed on: 26th April 2018

AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The worst ever experience in my life.AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The worst ever experience in my life.Never pay money for claim if something happen with you car.They didn't pay insurance for damage car( vandalism).I repaired my car myself.It cost me £2000.They are cancel contract after that and after 4 month send bill for recovery car £400.We lost lots of money,time,nerves.Nobody use this company.AVOID!!!!!!!!! Reviewed on: 31st March 2018

AWFUL

Absolute rip off artists. DO NOT USE FIRST CENTRAL. - Cost more than my renewal from previous insurer but thought what the hell as I needed to insure my car quickly and I could do it online to be insured immediately and my insurer didn't open until 9am. - The proceeded to put my policy up £100's for little known reason - Asked for a load of proof, like driving licence, DVLA code, Proof of no claims etc. which was inconvenient but also received many threatening emails and letters saying they would cancel my policy. Chillax, it was doing it! - Tried to change my occupation - wanted to charge me almost £90!!! - Cancelled as they are a bunch of charlatans, and cost me £80!!! DO NOT USE and GOD HELP YOU IF YOU HAVE AN ACCIDENT. Reviewed on: 26th March 2018

Charged £27 for 9 days worth of insurance :)

After you add on all of the extras that they make you pay throughout the year, being with 1st central becomes an expensive, stressful and boring hobby. Reviewed on: 23rd February 2018

Not great for renewing

I have been with 1at central for two years. They provided me with a good service throughout. However, prior to my third renewal date, I received a quote which was 3x the amount that other insurance companies were charging. So much for loyalty. Based on this final sham, I would not recommend 1st central. Reviewed on: 17th February 2018

Car insurance

Cheapest for fully comp. Great customer service. The only downside is the wait to get through on the phone. Reviewed on: 10th February 2018

Worst I have dealt with cheap but nasty

Just changed my address on line with them, charged me £36. Expected my premium to go down but off course not stayed the same even though moving to a better area. Done the same and changed my address for my other car with a different company my premium reduced by half. Called them for an explanation, said there must be lots of car crime in the new address. Don't even try to cancel it, it will cost you a fortune £300 - £400 if not more. Not happy at all with this. Reviewed on: 2nd February 2018

Good service, quite reliable

I find their services quite useful and reliable. Reviewed on: 21st January 2018

CAR INSURANCE WITH EASE

I JOINED LAST YEAR, VIA COMPARE THE MARKET, THEY WERE CHEAPER THAN MY PREVIOUS COMPANY AND ONLINE JOINNG WAS SIMPLE! Reviewed on: 20th January 2018

No problems

My other car insurance company was just asking to much money, went onto a compare site and this company was the cheapest, i did everything over the Internet and all the forms where straight forward. Been with them for 5 months now and only had to ring once, my call got answered straight away and so was my problem. A* to the customers service team Reviewed on: 3rd January 2018

Do you have a different 1st Central product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car Insurance
from Police Mutual 4.24 from 12 reviews
Motorhome Insurance
from Safeguard UK Insurance 5.00 from 3 reviews
Breakdown Cover
from AutoAid 3.84 from 7 reviews

Want to see more from 1st Central?

Breakdown cover
from 1st Central 4.47 from 16 reviews
Personal accident
from 1st Central 2.00 from 5 reviews
Home insurance
from 1st Central 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub