Write a review

1st Central: Car Insurance reviews

Name: Car Insurance
Rating: 1.69 (847 reviews)

View other 1st Central products

1.50

Based on 847 reviews, last reviewed 15th Nov 2024

40% increase in 5 star reviews

in the past 90 days

29% increase in 1 star reviews

in the past 90 days

12%

79%

Latest highest rating:

5

Very good quote on car insurance, and recommended on... Very good quote on car insurance, and recommended on go compare site Reviewed on: 25th September 2024

Latest lowest rating:

1

Ok where do I start ! Ok where do I start !!!!!! If you want to get car insurance then look else where !!!!!!!!! I have spent more time on the phone trying to get help with... Read more Reviewed on: 15th November 2024

Read all reviews Write a review

About this product

Here at Smart Money People, we collect 1st Central car insurance reviews from genuine customers, to help you make an informed decision about your next provider.

1st Central was founded in 2008 and has been growing fast ever since. Specialising in car insurance, the brand offers a variety of products with different levels of cover, including a telematics policy for newer drivers.

When choosing a new policy, take the time to ensure it is suitably robust and meets all of your needs. Do you want breakdown cover included in the policy? Do you need legal cover? What about cover for any medical expenses that may occur after an accident? Working out your priorities before searching for a policy can make the selection process much easier. Check out our 1st Central car insurance reviews to find out what others think.

Have you had a car insurance policy with 1st Central? Whether good or bad, share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Were you satisfied with the price of the premium? Did you have any interactions with the customer service team? Leave a 1st Central car insurance review today to help other drivers just like you.

Review 1st Central: Car Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

1st Central Car Insurance reviews (847)

Disgraceful, stay away

I am currently in a dispute with them, they took £444 from my account without permission. Reviewed on: 27th September 2016

Poor Service, Avoid At All Costs

Did not send out the policy documents, over a week later wanted to put up the insurance by £288 because I made a mistake on the for. Cost me to leave them even though it was within 14 days of joining them. Reviewed on: 26th September 2016

Avoid

Only two weeks into my policy and I have had serious problems with this outfit. They do not acknowledge any correspondence, preferring instead to send out automatic letters saying you haven't provided documents or made payment when you have. To cap it all their adjustment fees are excessive so it's difficult to get rid of them. Will not be renewing with them. Reviewed on: 24th September 2016

great customer service

Never had any problems, always easy to get in contact with. Best of all the cheapest car insurance for three years running Reviewed on: 23rd September 2016

Not Happy, they lied about an offer

I was sent a link offering me £50 off when I clicked a link. This I did, went through to the quote and at no point did the £50 come off my quote. I rang them and they came up with the lie that the policy must have increased £50 between the time of quoting to the time of buying, so after they applied the £50 discount the renewal price would be the same as the quote. Total lies. Very unhappy. Reviewed on: 22nd September 2016

Very good price but average service

Customer service is a turn off but price is ok. Reviewed on: 22nd September 2016

Average really

1st central have been my car insurers for the past three years. I've not really had any problems with them, some mis-communication over changing my policy from personal use to personal business use, but we sorted that out. Overall my experience with them has been problem free Reviewed on: 22nd September 2016

quick and simple

so far so good. cheapest quote for me on comparison sites, straightforward form and done in a few moments. Reviewed on: 21st September 2016

Good company

I switched my car insurance from Debenhams, to 1st Central. Poepole over the phone were polite and helpful. They gave me decent quote for the cover i was looking for and setting up account with them was easy. So far, so good. Lets hope they keep up looking after their customers and keep providing best prices. Reviewed on: 31st August 2016

All FAB

Just took out car insurance with these and have to say that I was pleased with the prices offered. The website is very clear and easy to understand. I telephoned with some queries before going ahead and found they were very helpful and polite. It does state that payments can be made 6 days before or after the start date of your policy (for direct debits). So far very impressed and hopefully next year they wont do the same as all the others and virtually double the price. Reviewed on: 31st August 2016

Do you have a different 1st Central product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

1st Central has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub